Bill Alexander Ford Lincoln Mercury
Yuma, AZ
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81 Reviews of Bill Alexander Ford Lincoln Mercury
I needed an oil change and was trying to find time to bring my car in and your service person said oh we’ll come and pick it up for you. It was wonderful. I didn’t have to stop what I was doing and sit i bring my car in and your service person said oh we’ll come and pick it up for you. It was wonderful. I didn’t have to stop what I was doing and sit in the shop for how many hours they just picked it up and brought it back Paid online. Easy Peezy More
1)Shuttle was unavailable for 2 hours to go 4 miles. 2) communication from service advisor was very poor, and unwelcoming. 3) $170 charge (not disclosed) to diagnose an electrical component that can b 2) communication from service advisor was very poor, and unwelcoming. 3) $170 charge (not disclosed) to diagnose an electrical component that can be replaced for $27 in about 30 minutes at any home garage. 4) wanted to charge 2 hours of labor and $150 for a $27 part and very simple repair. 2stars is for good prior expenses, but this was a 1 star visit. I have multiple vehicles serviced here, and I will be looking for a new dealership. More
The Service Department is the best Department in this whole Dealership. Jesse Bravo should be commended for his professionalism and straight forward explanation of my vehicle service needs. whole Dealership. Jesse Bravo should be commended for his professionalism and straight forward explanation of my vehicle service needs. More
Good dealership. Very pleasant to work with. The sales person was very nice and knowledgeable and we had fun visiting with him. Very pleasant to work with. The sales person was very nice and knowledgeable and we had fun visiting with him. More