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Biggers Mazda

Elgin, IL

Overview
Employees
Reviews
Vehicles
4.8
611 Reviews
Biggers Mazda — Your Premier Mazda Dealer Serving Elgin and the Greater Chicago Area At Biggers Mazda, we’ve built our reputation on one simple promise: providing quality vehicles at prices our customers can afford. Our award-winning team is here to answer your questions, help you find the perfect Mazda, and make your buying experience simple and stress-free. Whether you’re searching for a new Mazda or a reliable pre-owned vehicle in Elgin, Schaumburg, Crystal Lake, or Chicago, you’ll find it here at Biggers Mazda. Visit us today — or give us a call — and let us help you get behind the wheel of the car you’ve been dreaming about.
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2100 N. Randall Road

Elgin, IL

60124

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Showing 611 reviews

July 23, 2026

Excellent dealership, excellent service, the way car buying should be hassle & stress free. Smooth transaction with keeping their commitments on the top. More

by aqeelqa
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco Ruffolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adonis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 28, 2026 -

Biggers Mazda responded

Thank you for the wonderful 5-star review! We're thrilled to hear that you had such a smooth and stress-free experience at Biggers Mazda. Our goal is to make the car-buying process simple, transparent, and enjoyable, and we're glad our team was able to deliver on that promise. We truly appreciate your kind words and your trust in us to keep our commitments. Congratulations on your new Mazda, and we look forward to serving you for many years to come!

July 22, 2026

Car maintenanced, but mirror cover came off in car wash on driver’s side. The mirror cover’s paint is damaged. This should be replaced or repaired. No offer to correct. I was just notified. More

by ANABunny
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Logan Demel
3.0
This rating includes all reviews, with more weight given to recent reviews.
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July 21, 2026

Mateo is the best salesman I’ve ever had the pleasure dealing with at car dealership. From the test drive to making the purchase was a wonderful experience. Will highly recommend this dealership and Mate More

by freespirit5150
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Palacios
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mateo Fernandez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2026 -

Biggers Mazda responded

Thank you for your business. We appreciate you. Enjoy the New Ride.

July 21, 2026

No customer service skills whatsoever! I have been coming here for years and everybody else has been courteous More

by Kristineu79
Recommend Dealer
No
Employees Worked With
I don't remember her name but it was a girl at the service desk
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Jul 22, 2026 -

Biggers Mazda responded

I am sorry to hear that. Since this platform does not give us your contact number. Van you call and ask for Roger our service director? Thank you.

July 21, 2026

Excellent dealership. Upfront with the price. No hidden fees. Smooth transaction and no pressure. Would recommend them. More

by budzstan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Connor Houlahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 22, 2026 -

Biggers Mazda responded

Thank you for your business. We appreciate you. Enjoy the Ride.

July 20, 2026

Service is extra ordinary. Receptionist in service department is very usefull and cooperative and discussed very nicely. More

by rakesh.patel121
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Nikolov
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Powell
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 21, 2026 -

Biggers Mazda responded

Thank you for your wonderful 4-star review! We're delighted to hear you had an extraordinary service experience. It's great to know our service receptionist was helpful, cooperative, and took the time to assist you with care and professionalism. We truly appreciate your kind words and look forward to serving you again at Biggers Mazda!

July 20, 2026

Adonis saw my online inquiry and called the next morning. He was attentive to detail had exactly what I needed pulled up within seconds and kept the same professional, quickness, and great customer service th More

by brandy021803
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco Ruffolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adonis Gutierrez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2026 -

Biggers Mazda responded

Thank you for the wonderful 5-star review! We're thrilled to hear Adonis provided such attentive, professional, and efficient service from the moment he reached out. It's great to know he had everything ready for you and made the entire process smooth and enjoyable. We'll be sure to pass along your kind words to Adonis. Thank you for choosing Biggers Mazda, and we hope you enjoy your new vehicle!

July 20, 2026

Very Clean, and welcoming dealer as soon as you walk in the front doors! Awesome! More

by hmfigaro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco Ruffolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Riforgiato
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 21, 2026 -

Biggers Mazda responded

Thank you for the fantastic 5-star review! We're so happy to hear you felt welcomed from the moment you walked through our doors. Creating a clean, comfortable, and inviting environment for every guest is something we take pride in. We truly appreciate your kind words and look forward to seeing you again at Biggers Mazda!

July 19, 2026

They helped me get my dream car Surprised me with being able to customize my rims and worked with me for a fair price More

by gdanzcel
Recommend Dealer
Yes
Employees Worked With
Rigo and Jonathan
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Jul 21, 2026 -

Biggers Mazda responded

Thank you for the amazing 5-star review! We're thrilled we could help you get your dream car and make the experience even more special by customizing your rims. It's great to hear our team worked with you to find a fair price and made the entire process a positive one. Congratulations on your new ride, and thank you for choosing Biggers Mazda! Enjoy every mile!

July 18, 2026

Punctual. Courteous. Thorough. My service rep,, Tina, I think, was outstanding. She was friendly and attentive. I really like the inspection video from the t More

by cake158
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tina Nikolov
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 18, 2026 -

Biggers Mazda responded

Thank you for the wonderful 5-star review! We're so happy to hear you had a great service experience. It's great to know Tina provided friendly, attentive service and made your visit a positive one. We're also glad you found the technician's inspection video helpful—it’s a great way to keep our customers informed and confident in the work being done. We truly appreciate your kind words and look forward to seeing you again at Biggers Mazda!

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