Big Star Hyundai - Service Center

Every one at Big Star was not helpful from Alex to the Manager Luis I called for a month and half and no one called me back. I had to go up there 3 times and then I got some assistance. But my sales repre Manager Luis I called for a month and half and no one called me back. I had to go up there 3 times and then I got some assistance. But my sales representative was very helpful. I would not send any one to Big Star More

Service was efficient, all were friendly, helpful & gracious, including the shuttle Lyft drivers. My apologies, I did not look at name tags. I wish I could name names to call out their gracious assi gracious, including the shuttle Lyft drivers. My apologies, I did not look at name tags. I wish I could name names to call out their gracious assistane, my bad.. Each & all who assisted & connected with me were great! U'll be back, as Arnold Schwartzenegger says! More

I had a great experience at Big Star Hyundai. They worked quickly and efficiently. Juan made sure all my concerns were handled. They worked quickly and efficiently. Juan made sure all my concerns were handled. More

You washed my car! That was a plus. Billy was great and the gentleman in the morning when I pulled up was gracious. I will say I called earlier today to make anothe That was a plus. Billy was great and the gentleman in the morning when I pulled up was gracious. I will say I called earlier today to make another appt and the line was picked up but no one spoke, like the receiver was just taken off the hook. I heard nails clacking on a keyboard in the background. I said hello multiple times, then hung up. I called back and explained my needs but the woman acted like I was interrupting and what did I want. I was eventually transferred to someone who graciously made me an appointment. More

Great customer service with timely getting my vehicle serviced. Madison and the service tech were very through and helpful. I will definitely request Madison next time serviced. Madison and the service tech were very through and helpful. I will definitely request Madison next time More

Pleasant courtesies and professional no waiting to get my vehicle in the shop and service was fast and good vehicle in the shop and service was fast and good More

I had to wait awhile but service was great so that made up for the wait. up for the wait. More

Very good overall customer service. Was able to drop off the vehicle and pick it up the next day without any issues. Was able to drop off the vehicle and pick it up the next day without any issues. More

Great customer service and very informative about my car from Steffi and Service Department ! Thanks you. from Steffi and Service Department ! Thanks you. More

I came in for an oil change and Adrian was awesome. He even had my dirty car washed for me. I will definitely use Adrian for all my car needs in the future. He even had my dirty car washed for me. I will definitely use Adrian for all my car needs in the future. More