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Big Star Hyundai
Friendswood, TX
6,795 Reviews
Located in friendly Clear Lake, on the Gulf Freeway, just 2 minutes south of beltway 8, we are Big Star Hyundai in Friendswood, Texas. Our large dealership is really a family business as part of the Ken Garff Automotive Group and is extremely devoted to giving back to our Greater Clear Lake community which we serve; Friendswood, Webster, Clear Lake Shores, League City, Seabrook, Pearland, Texas City and Houston areas.
Our mission is simple: Encourage, Contribute, Grow! We contribute as often as possible within the community; whether recognizing stand-out high school senior stand-outs from the Friendswood Way, Clear Lake Shores, League City, Texas City and Houston area with the Big Star Achievers $1,000 college scholarships, donating to Clear Creek Independent School District's Athletics, helping fund innovative teacher grants through the Clear Creek Education Foundaton or assisting Hope Village in their goal to better the lives of disabled and mentally challenged adults in our area.
Big Star Hyundai is here to serve all of your Hyundai needs. We have the most professional and experienced staff to help you with your next new Hyundai or pre-owned Hyundai purchase. With over 1,000 new Hyundai in stock, we WILL have the exact vehicle you want. We are the largest, #1 Volume Hyundai Dealer in Texas for a reason.
At Big Star Hyundai, we're ready to help any car shopper that walks through our doors. Our new Hyundai inventory has a wide range of terrific cars and SUVs for sale, and we're ready to work with you on new Hyundai leases near Clear Lake Shores. Or, should you want to buy a pre-owned model, our used car inventory includes all sorts of used Hyundai models and deals from other brands that we know drivers enjoy. No matter the type of car you want to buy, Big Star Hyundai can help!
We're Committed to Providing an Exceptional Customer Service Experience
So, why else should you shop with our Friendswood Hyundai dealer? Well, we're committed to making your experience as enjoyable as possible. Finding the car or SUV that you'll drive for the next few years should be fun and stress-free, and that's what we accomplish at our dealership. We provide auto finance resources so that securing a car loan is easier, and we're ready to work with any credit history. Even after you've bought your car, our Hyundai service center near League City makes auto maintenance a breeze, and you can buy auto parts from us. If you're ever feeling stressed or unsatisfied with your car shopping experience, our team will do everything we can to make it better.
Visit Big Star Hyundai Serving Houston Drivers
So, whether you want to buy a new Hyundai SUV near Texas City or need help with auto service, Big Star Hyundai is the dealership to visit. You'll find that our friendly atmosphere and team members improve any time that you spend in our showroom, and that our honesty makes car buying less stressful. If you have questions but not time to visit, you can always reach out through email or by giving us a call, but our flexible hours and in-person experience make visiting a great way to get help with whatever you need!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 2:00 PM
Sunday Closed
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Showing 6,795 reviews
Verified Customer
July 10, 2024
Not particularly happy with service provided. Explained perceived problem, but something else was adjusted. Supposedly, the technician test-drove the car after the service and assessed the issue Explained perceived problem, but something else was adjusted. Supposedly, the technician test-drove the car after the service and assessed the issue was fixed. It wasn't. More
by Pat A in Webster, TX
July 05, 2024
Big Star Hyundai employees are always very kind and professional. The service provided is always quality service. professional. The service provided is always quality service. More
by PFETTERS16
Employees Worked With
July 02, 2024
The guys at the service department for the most part were great. They understood my frustration and after weeks of waiting for the part they finally decided to think outside the box and call other locations great. They understood my frustration and after weeks of waiting for the part they finally decided to think outside the box and call other locations to find a part for my vehicle. I only wish they had better communication, they didnt inform me my car had hail damage until the day I picked up my vehicle. More
by ALESHIREV
Employees Worked With
Other Employees :
Devante was amazing although it was not his department , Madison Hartung, zzBilly zzWilliams
July 01, 2024
Very nice dealership and salesperson was awesome! I have already referred people to this lot as well I have already referred people to this lot as well More
by andrae.wallace
July 01, 2024
The service center at Big Star Hyundai is full of incompetent LIARS. How many times do I need to take my car in for the SAME RECALL before they finally replace the part?! I was assured when I made th incompetent LIARS. How many times do I need to take my car in for the SAME RECALL before they finally replace the part?! I was assured when I made the appointment that the part would be there, just for me, in time for my appointment so that I wouldn't have to make multiple appointments again. GUESS WHAT?! They didn't have the part for my appointment, and they did not tell me this when I dropped off my car for said appointment. I have left messages and emails for a manager to call me and no one has reached out. Not only that, but they did my oil change and tire rotation, and "didn't have time" to wash my car and left the window and windshield FILTHY and full of fingerprints. Absolutely ridiculous. More
by sfoisner
July 01, 2024
It was ok but I didn’t know they was go charge me 700 for three new tires and rotate them three new tires and rotate them More
by GWILSON7300
Employees Worked With
