Big Star Ford

Big star ford is great quick and easy they also have many great cars on the lot. James Glasper is the best! Very knowledgeable about his stuff. He made sure I understood th quick and easy they also have many great cars on the lot. James Glasper is the best! Very knowledgeable about his stuff. He made sure I understood the process and gave me several options available to me and was able to get me the car I wanted also went out of his way to pick me up and take me to the dealership. Very glad I made the the trip to big star ford, the experience was welcoming. More

Service Department is terrible I made an appointment for a Friday when I get there they tell me they are backed up with no loaner vehicles and was told to come back that following T I made an appointment for a Friday when I get there they tell me they are backed up with no loaner vehicles and was told to come back that following Tuesday. When I arrive on Tuesday the service representative Scott had no idea why I was there when he was the one that told me to come back that day. He told me that they had no loaner cars so nothing he could do. It wasn't until I pulled out his business card with June 14th written on that he did something. Loaner car is filthy! More

New Car Lease The folks were very knowledgeable with their products and the leasing process we would recommend family and friends . Dealership close to the house m The folks were very knowledgeable with their products and the leasing process we would recommend family and friends . Dealership close to the house makes it easy for maintenance More

Honest, Fast and Easy! Found a vehicle online. Made a call to the dealer and they were very polite, very helpful and we had a deal within minutes. When I arrived they had al Found a vehicle online. Made a call to the dealer and they were very polite, very helpful and we had a deal within minutes. When I arrived they had all paperwork ready and I was out the door in less than an hour. Wish all my vehicle purchases went this well. Thanks Cody!!! More

Up front, honest deal I was tired from a long week of looking at vihicles and ready to quit. When I called big star ford they quoted me a fair price on the phone. I decided I was tired from a long week of looking at vihicles and ready to quit. When I called big star ford they quoted me a fair price on the phone. I decided to make the drive over expecting secrete additional pricing. Not the case. I got what I wanted for the expected fair price and walked out happy. Plus the staff made it a great experience the whole time. Making sure I knew everything about the product, and giving me food and drinks so not to wear out. Making this large of a purchase is very stressful, but they gave me the time and space to let me make the decishion in my own time. More

justin rocks Justin was awesome. He was so patient and very helpful. It may have taken us three visits to pull the trigger, but we got exactly what we wanted. #201 Justin was awesome. He was so patient and very helpful. It may have taken us three visits to pull the trigger, but we got exactly what we wanted. #2016fordedge More

Great service and willing to work with you Traded in a vehicle for a Ford Escape and our salesman Dwyane Daniels did a fantastic job working with us and helped us make the deal we were looking. Traded in a vehicle for a Ford Escape and our salesman Dwyane Daniels did a fantastic job working with us and helped us make the deal we were looking. Great experience! More

Quick n easy sale!! Great sales guy Cody! I needed a car ASAP! I was referred to Cody Wset at Big Star! He found me the exact car in the price range u needed and was exactly to my criteria!! B I needed a car ASAP! I was referred to Cody Wset at Big Star! He found me the exact car in the price range u needed and was exactly to my criteria!! Best sales guy ever!! More

Fast and friendly transaction I was looking for a new truck and when I stopped by big star ford the employees were very energetic. They weren't pressuring me into purchasing a vehi I was looking for a new truck and when I stopped by big star ford the employees were very energetic. They weren't pressuring me into purchasing a vehicle from them at all which made the transaction and dealing with them nice. I didn't feel haggled or annoyed at any point which made my buying experience a great one! Thank you Big Star Ford! More

Excellent all around My experience at Big Star Ford was excellent all around. We came to just look and ended up almost leaving with 2 vehicles. We are happy with our pur My experience at Big Star Ford was excellent all around. We came to just look and ended up almost leaving with 2 vehicles. We are happy with our purchase. More