Big Star Ford

Excellent employee Because That was how I really felt when I first walk in the front door very welcome comparing other car Dealerships that I have been in the passed few Because That was how I really felt when I first walk in the front door very welcome comparing other car Dealerships that I have been in the passed few days an I would recommend this dealer to other people. More

Fabulous experience My husband and I both bought from big star ford a week apart. Absolutely one of the best experiences we have ever had!! My husband and I both bought from big star ford a week apart. Absolutely one of the best experiences we have ever had!! More

Fantastic experience My husband and I both bought a new F150 within a week of each other. Although we used two different sales associates bough were friendly and worked wi My husband and I both bought a new F150 within a week of each other. Although we used two different sales associates bough were friendly and worked with us. Best experience I've ever had in buying a new car!!! More

Trade in for a New 21016 Mustang Sam (who is a salesperson) was exceptional. He truly helped me try to get the best price possible. I honestly have never experienced a sale where he w Sam (who is a salesperson) was exceptional. He truly helped me try to get the best price possible. I honestly have never experienced a sale where he was trying to help ME out on getting the car we wanted for a really good price!! More

Great Experience I dealt with Cody West at Big Star Ford this past Monday. The truck I had originally wanted was sold the day before, but Cody was able to order the I dealt with Cody West at Big Star Ford this past Monday. The truck I had originally wanted was sold the day before, but Cody was able to order the exact truck I wanted at a fair price. By far the best and easiest buying experience I've had. More

professional and hassle free My visit and purchase was handled with professionalism and hassle free, from my salesman to the finance department, it was a smooth transaction My visit and purchase was handled with professionalism and hassle free, from my salesman to the finance department, it was a smooth transaction More

Fantastic!! Big Greg and all of the Big Star Ford staff was.a pleasure to work with. Would definitely recommended. Big Greg and all of the Big Star Ford staff was.a pleasure to work with. Would definitely recommended. More

Very helpful Brandon did his best to help me find the right F 250. He was prompt with my questions and conducted himself in a very professional manner. He did all Brandon did his best to help me find the right F 250. He was prompt with my questions and conducted himself in a very professional manner. He did all he could given I do not live in the area More

typical bait and switch operation; poor customer experience They hook you with a teaser online price and once you are on the lot you are hit with a $2K "added value package" that you cannot refuse. I went there They hook you with a teaser online price and once you are on the lot you are hit with a $2K "added value package" that you cannot refuse. I went there to look at a used car and was served by a surly and discourteous salesman who did not seem to be too interested in his job. Overall customer experience - never set foot again. More

Above and beyond Amazing customer service! Felt like I knew James for years. He had my best interest at heart. Shared his knowledge in credit building and making wis Amazing customer service! Felt like I knew James for years. He had my best interest at heart. Shared his knowledge in credit building and making wise purchasing decisions! Most incredible car buying experience ever!!! My kids that are still at home will be purchasing their first car from James Glasper at Big Star Ford in Manvel!!! Thanks James and team!!!!! More