Big Star Ford

They were very patient and kind. They understood it was a huge decision and I have been in sales before and how strange it is to be on the other side. They were great salesmen! They understood it was a huge decision and I have been in sales before and how strange it is to be on the other side. They were great salesmen! More

The connection and communication is a night mare if you call they don’t awnser the phone Thus whenever I leave my car I always know that I have to go to dealership to find out what is happening with the c call they don’t awnser the phone Thus whenever I leave my car I always know that I have to go to dealership to find out what is happening with the car Also even if you make an appointment over the phone you still have to go through the process with a advisor before u can check in They keep the your car for 4-5 day before u can get it returned . This occur eveb if it something obvious More

Big Star Ford has greatly improved in the quality of services and time frame that it takes to complete maintenance services. services and time frame that it takes to complete maintenance services. More

This dealership is amazing ! The experience I had was great and they wouldn’t let me leave without getting the deal done ! The experience I had was great and they wouldn’t let me leave without getting the deal done ! More

Happy with service. I take my car there for all my oil changes and repair. So far it is good. I I take my car there for all my oil changes and repair. So far it is good. I More

They helped me out and did a great job for me. My truck running excellent when I got it back. My truck running excellent when I got it back. More

My tires were not rotated when requested. I took my car in for the advantage care and my tires were not rotated when requested I took my car in for the advantage care and my tires were not rotated when requested More

Service was accurate and completed in a timely manner. Great service team and awesome atmosphere! Great service team and awesome atmosphere! More

I’ll definitely do business with them on my next vehicle. Really don’t have anything else to say Really don’t have anything else to say More

Professional, friendly, knowledgeable, and client based. Communication about any vehicle problem/advice excellent. I love the personal and caring touches that really make a client feel taken care of in a Communication about any vehicle problem/advice excellent. I love the personal and caring touches that really make a client feel taken care of in a great way!...I would recommend Big Star to others and would let it be known if how awesome it is!!! Ian is an excellent leader in service department and team work is on point. Great communication and resolve to any problems. Easy to talk to never feeling rushed when talking to him. Asset to your company! More