Big Star Buick GMC

They are efficient, professional, kind, and helpful. They have always resolved any problems or issue I’ve had and the staff is always polite.. I typically go for my oil changes and they always take care They have always resolved any problems or issue I’ve had and the staff is always polite.. I typically go for my oil changes and they always take care of me, I will continue to go there More

Made an appointment to have my warranty suspension looked at due to one tire ware was bad. No loaner nothing to offer nothing! Took it back the next day and they kept it 19 days. I call multiple times and wa at due to one tire ware was bad. No loaner nothing to offer nothing! Took it back the next day and they kept it 19 days. I call multiple times and was asked if I told them to just pull it and I’d pick it up. In which I never did! After 14 days they ordered a replacement tire and 5 days later I got my truck! Terrible communication and terrible customer service. This is so unacceptable and I will not recommend them ever and I encourage you to find another dealership More

The staff was very friendly and helpful. Clean, beautiful showroom and restroom, too! Great service! Clean, beautiful showroom and restroom, too! Great service! More

I had a an A/C problem on my GMC 1500 a few days before Labor Day weekend. I needed it to go out of town. I took it in to service department. Just days before. The service department team was able to fix a Labor Day weekend. I needed it to go out of town. I took it in to service department. Just days before. The service department team was able to fix an extensive A/C in job. And get it back to me before the weekend. Great Job Service Team! Much Appreciated Thanks! More

Did not take pride in the detailing of my new purchase. I had to send it back to clean again and they still did not clean areas inside that were visibly soiled. I had to send it back to clean again and they still did not clean areas inside that were visibly soiled. More

I am from out of town , had issue with truck and one of the maintenance mangers climbed under my truck to see the issue . This wouldn’t have happened where I bought the truck from , I would be willing to b the maintenance mangers climbed under my truck to see the issue . This wouldn’t have happened where I bought the truck from , I would be willing to bet my last dollar on this . More

My experience with Big Star Buick GMC was great. The entire process from selecting a vehicle to the final sale was very streamlined. I will be purchasing my next vehicle from Big Star Buick GMC! The entire process from selecting a vehicle to the final sale was very streamlined. I will be purchasing my next vehicle from Big Star Buick GMC! More

I met Brandon when I arrived to the lot. He was knowledgeable and quick to help me with my vehicle purchase and get me on my way. He was knowledgeable and quick to help me with my vehicle purchase and get me on my way. More

Inquiring abt a 2021 mustang Alex contacted me and from there it was history, he showed great pictures , sold me this car and was very honest on everything, I’ve bought three cars so far from big star buss there it was history, he showed great pictures , sold me this car and was very honest on everything, I’ve bought three cars so far from big star bussiness and they have yet to fail me with any customer service or deals , thank you big star and thank you Alex his partners More

The only way I could get a good deal on the car was to buy it from you guys and I would have a lot more than a few more to go buy it from you guys and I would have a lot more than a few more to go More