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Big Star Buick GMC
Baytown, TX
753 Reviews
Thank you for choosing Big Star Buick GMC!
The team at Big Star Buick GMC would like to welcome you to our dealership in Baytown, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Baytown, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Baytown count on the high-quality vehicles and services found at Big Star Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 753 reviews
March 07, 2016
Fast service reasonable pricing! Very friendly and courteous Hector was always checking on me! Customer areas were clean and coffee was good! They took good care o reasonable pricing! Very friendly and courteous Hector was always checking on me! Customer areas were clean and coffee was good! They took good care of me! More
by Cheryl
Employees Worked With
Hector Rendon
February 29, 2016
It was great as always. I had a great experience with your dealership. This is the 8th car we have purchase with Barry Stephen. He has always made our visit happy and great. I had a great experience with your dealership. This is the 8th car we have purchase with Barry Stephen. He has always made our visit happy and great. Thank you so much for helping me get my dream car. Thank for the service and great place to visit. Thanks you Mr. Vincent Pierre for your good service. More
by monica1
January 23, 2016
Exceptional Professional sales staff was quick to offer the vehicle I was in the market for and offer a price that was resonable and got the vehicle serviced and Professional sales staff was quick to offer the vehicle I was in the market for and offer a price that was resonable and got the vehicle serviced and ready to go. More
by Royce
December 30, 2015
Good people and price No pressure from sales and a lot of good trucks in stock. Close to my office and reasonable. Knowledgeable staff and will recommend to my friends and No pressure from sales and a lot of good trucks in stock. Close to my office and reasonable. Knowledgeable staff and will recommend to my friends and family. More
by GraySierra2500
Employees Worked With
Vu Tran
October 21, 2015
Simply Better Best place ever!!! Working with Andy Tiwari on repairs is great John was easy to deal with for Loaners..........:).............Baytown GMC Buick best Best place ever!!! Working with Andy Tiwari on repairs is great John was easy to deal with for Loaners..........:).............Baytown GMC Buick best dealer in town More
by Annanjoey
Employees Worked With
John Patrick
March 21, 2015
Awful Worst car buying experience. 5 weeks and my trade is still NOT paid off!!! Hassle to speak with a live person always voicemail no call back Worst car buying experience. 5 weeks and my trade is still NOT paid off!!! Hassle to speak with a live person always voicemail no call back More
by Slcm
Employees Worked With
Colin
December 17, 2014
Recalls and serivice I took my 2009 Acadia to have 3 recalls taken care of. While there I was told that it needed the timing chain recall done again for a second time. I a I took my 2009 Acadia to have 3 recalls taken care of. While there I was told that it needed the timing chain recall done again for a second time. I asked why and was told because GM sends poor parts and I did not use synthetic oil in the car. I was never told to use that oil. After the car being there 5 days I got it back and it ran terrible. I took it back the next day and was told it needed front struts. They were so rude they would not even drive the car to understand what i was talking about. There was no problem with that before I took it in. During questioning the service manager he was very rude and told me all the problem with be car was because of me. This car only has 70,000 miles. I would never take my car back to dealership or buy another GMC product. There is no reason a car with 70,000 miles should have 5 recalls done and need major front end work. Very disappointed in this dealership. More
by r.wilson
Employees Worked With
Andy Tiwiri
July 16, 2014
Thomas gave us a great, no pressure, deal when we pulled up, Mr. Mc Kinney greeted us at the door, he was nice and patient with us and gave us options. He was an outstanding salesman any custo when we pulled up, Mr. Mc Kinney greeted us at the door, he was nice and patient with us and gave us options. He was an outstanding salesman any customer would be pleased to have him, great job Thomas More
by rsmcnelty
Employees Worked With
August 18, 2012
I am very happy with my new GMC and am very grateful to Geraldo Cortez (salesman) and Cheryl Bebee for all of their attention and help. Their service was excellent. Geraldo Cortez (salesman) and Cheryl Bebee for all of their attention and help. Their service was excellent. More
by agarcia565656
Employees Worked With
Geraldo and Cheryl
June 20, 2012
I came in to buy a new car, and had several options to choose from. With the help of barry i had a nice and smooth transaction. No rude salesman like other places ive been to. He is a awesome guy. I would choose from. With the help of barry i had a nice and smooth transaction. No rude salesman like other places ive been to. He is a awesome guy. I would recommend him to anyone. And you cant forget about the nice receptionist lucy. She greeted me with a nice warm greeting and guided me on my way. She even brought me some nice cold water. Overall baytown gmc is a hell of a team! Ill be back again More
by Cgrav25
Employees Worked With
Barry stephens, lucy
