Big Star Buick GMC
Baytown, TX
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Had the right vehicle we were looking for We found the one we seen online. Test drove it and talk to the salesman about everything it had on it. Salesman and finance manager were very helpful. We found the one we seen online. Test drove it and talk to the salesman about everything it had on it. Salesman and finance manager were very helpful. More
Very friendly and helpful Jessica was very friendly and helpful. She could answer all of our questions. She helped us find the right truck. She is very knowledgeable about the Jessica was very friendly and helpful. She could answer all of our questions. She helped us find the right truck. She is very knowledgeable about the vehicles. More
Great Car buying experience! I communicated with the salesman exactly what I was there to do. He provided some options, explained some deals they they had to offer and I bought a I communicated with the salesman exactly what I was there to do. He provided some options, explained some deals they they had to offer and I bought a car. No hassle no hustle. More
Blatant dishonesty I verified an advertised price on Autotrader by phone and was told that there also were new rebates this month thst would cover dealer fees in the amo I verified an advertised price on Autotrader by phone and was told that there also were new rebates this month thst would cover dealer fees in the amount of $1,500. Kelton knew that l was driving 3 hours to meet him. When l arrived, he gave me a price that was about $5,000 more than discussed by phone for that stock number. More
Awesome employee Darwin took care of us, in getting us, a great vehicle in a timely manner. His attitude is awesome. If you go, ask for Darwin, and tell him Krista sen Darwin took care of us, in getting us, a great vehicle in a timely manner. His attitude is awesome. If you go, ask for Darwin, and tell him Krista sent you. Thanks More
Service on my gmc 1 ton Hey guys let you know how it turns out my truck been in service since Sunday Jan 14 had it towed there 2015 model first time ever in shop for a probl Hey guys let you know how it turns out my truck been in service since Sunday Jan 14 had it towed there 2015 model first time ever in shop for a problem seems to be fuel I will write a review good or bad . More
Buying experience Vincent was patient and answered all my questions and provided the information I asked for in a timely manner. I appreciated this since I shopped on Vincent was patient and answered all my questions and provided the information I asked for in a timely manner. I appreciated this since I shopped on the internet. Other dealers did not want to answer questions over the phone and wanted to come in to the dealership before giving out and details or talking price. More
Thankful for Tim Znidarsic in the Service Dept My 2006 Buick LaCrosse had been stolen and was brought to the dealership with the steering column damaged and no key. I was very concerned that due to My 2006 Buick LaCrosse had been stolen and was brought to the dealership with the steering column damaged and no key. I was very concerned that due to the age of the vehicle and the damage that the parts may not even be found. With patience and Tim Znidarsic my service rep at Baytown GMC Buick my car was repaired with a new key and a great relief. Tim also made sure my car was safe to drive and needed maintenance was done. Oil change, new battery, both rear windows in my car would not stay closed and were repaired leaving me no further concern of my windows being left down. Tim made sure the brakes were in good shape and that my car would be safe to drive on the road. I’m grateful to Tim for understanding Without these repairs that I would not have transportation. When I’m able I will return to purchase my next vehicle at Baytown GMC Buick because their not just a business selling and repairing cars they reach out to the needs of each individuals to see that they have transportation at an affordable rate that fits the customers income. Thank you so very much. I’m on the road again😀 More
Excellent service! This is my third purchase from Vincent Pierre at Baytown Buick GMC. I’ve had nothing but great service every time. I highly recommend this dealership This is my third purchase from Vincent Pierre at Baytown Buick GMC. I’ve had nothing but great service every time. I highly recommend this dealership and will continue to purchase vehicles there in the future. More
Fast several That was so kind and it was a fast service everybody is friendly and they're always have a smile on their face they have coffee ready and donuts and a That was so kind and it was a fast service everybody is friendly and they're always have a smile on their face they have coffee ready and donuts and also water that's awesome some other place don't even have this and GMC does I will recommend it to my friends More