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Big Star Buick GMC
Baytown, TX
757 Reviews
Thank you for choosing Big Star Buick GMC!
The team at Big Star Buick GMC would like to welcome you to our dealership in Baytown, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan.
When you’re looking for quality auto maintenance and repairs near Baytown, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!
Lots of folks in Baytown count on the high-quality vehicles and services found at Big Star Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 757 reviews
January 18, 2021
Vincent Pierre was awesome and patient with me as I purchased my first vehicle and he worked with me to get me the best rate! purchased my first vehicle and he worked with me to get me the best rate! More
by Brooklea
Employees Worked With
January 12, 2021
Great service. They are awesome here. They were able to help me get great financing. From sales to finance, professional and wonderful service from all. help me get great financing. From sales to finance, professional and wonderful service from all. More
by Kimbog521
Employees Worked With
Jose Moreno
January 05, 2021
I just recently bought a car from Crystal Golden and I couldn’t be more happy with my Purchase Crystal understood my concerns and made my car buying easy and fast. couldn’t be more happy with my Purchase Crystal understood my concerns and made my car buying easy and fast. More
by Gloriacalderon27
Employees Worked With
Crystal Golden
September 07, 2020
Friendly, fast and efficient dealership.I did not know Friendly, fast and efficient dealership. I did not know which vehicle I wanted, My salesperson VP showed me all of the Buick’s until we found the p Friendly, fast and efficient dealership. I did not know which vehicle I wanted, My salesperson VP showed me all of the Buick’s until we found the perfect vehicle for me. Bert in finance did an excellent job getting me a low interest rate and and helped me choose the best options for my new ENCORE GX. Thank you Baytown GMC/Buick Janet More
by Babygirl
June 01, 2020
First truck to ever buy and it was a Great experience. Great service and very smooth. Nice people all across the board. Thank you for a nice truck Great service and very smooth. Nice people all across the board. Thank you for a nice truck More
by Romeo3ramirez
Employees Worked With
Shaun C. Holmes
April 14, 2020
ONLINE PRICES ARE FALSE CLASSIC BAIT AND SWITCH ON PRICING While searching for a new 2020 Acadia SLT I found Baytown GMC Buick listing pricing on Autotrader and their website. I contacted sales at the dealersh While searching for a new 2020 Acadia SLT I found Baytown GMC Buick listing pricing on Autotrader and their website. I contacted sales at the dealership through there website and began asking about the vehicle. As I live a good 2 hours from the dealership I first asked Vincent Pierre to confirm the price listed on the website is accurate. After hours of him "calculating" pricing he returns a price that is 5k higher than listed on there website. They claim its dealer add-ons for wheel locks, tint and paint protection. A very old school trick dealers commit to perform a bait and switch on pricing. Luckily they lost my sale without me leaving my home. More
by Cbar
Employees Worked With
March 24, 2020
Patrick sales Mgr was very friendly and helpful, he transfer my call with the best sales agent Milton Martinez. They both work together to make the purchase fast and I walk there with my new 2020 Acadi transfer my call with the best sales agent Milton Martinez. They both work together to make the purchase fast and I walk there with my new 2020 Acadia. I am coming back soon to purchase a truck for husband. Thank you Patrick and Milton! More
by Bigh
Employees Worked With
Milton Martinez and Patrick
August 28, 2019
Definitely! I would recommend this service center to anyone! My time spent here was excellent! Great service and friendly people! The atmosphere was inviting and comfortable. I waited in the lobby area and was a My time spent here was excellent! Great service and friendly people! The atmosphere was inviting and comfortable. I waited in the lobby area and was able to get some work done as well. More
by Kimbeilfuss
