Big Star Buick GMC

Helpful customer service. Always outstanding. Kept in touch all day to let me know my how my vehicle is doing. Always outstanding. Kept in touch all day to let me know my how my vehicle is doing. More

Horrible customer service and the service department is not concerned about timeliness or communication with clients. I wish I could go to another dealership with my extended warranty because of the lack o not concerned about timeliness or communication with clients. I wish I could go to another dealership with my extended warranty because of the lack of attention and care. Reached out to general manager by both phone and email. It’s been almost a month, and I have not received any communication. More

They helped me buy my first car (at 69) very easy. They were patient when explaining everything to me and will definitely tell all my friends to go there to buy a car. They were patient when explaining everything to me and will definitely tell all my friends to go there to buy a car. More

I went in and saw Vincent Pierre he was so helpful. Most importantly I was out in less then one hour! Most importantly I was out in less then one hour! More

Great people, easy to deal with, smooth process and awesome inventory! Look forward to future purchases!! awesome inventory! Look forward to future purchases!! More

Jose is very nice and helpful with Us! Easy to see he's a good Person Easy to see he's a good Person More

Joe is an excellent Service Provider. I really appreciated his assistance during my last visit. I really appreciated his assistance during my last visit. More

Best dealership ever and I travel to them from Austin. Always fair prices and amazing service and team. Dexter and Sean rock and they are extremely efficient with my time. Also, great selection always Always fair prices and amazing service and team. Dexter and Sean rock and they are extremely efficient with my time. Also, great selection always! More

Got me in and out and washed the truck in a timely manor. Will be back for next oil change. Will be back for next oil change. More

Great service to my car and excellent customer service Thanks big star buick gnc Baytown Thanks big star buick gnc Baytown More