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Big Star Buick GMC

Baytown, TX

4.3
821 Reviews

4411 East Freeway

Baytown, TX

77521

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Showing 821 reviews

July 01, 2023

Helpful customer service. Always outstanding. Kept in touch all day to let me know my how my vehicle is doing. More

by DC__94STANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Mora
July 01, 2023

Horrible customer service and the service department is not concerned about timeliness or communication with clients. I wish I could go to another dealership with my extended warranty because of the lack o More

by Amber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jeff, Kendra
July 01, 2023

They helped me buy my first car (at 69) very easy. They were patient when explaining everything to me and will definitely tell all my friends to go there to buy a car. More

by CGOLLEHER0131
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Moreno
July 01, 2023

I went in and saw Vincent Pierre he was so helpful. Most importantly I was out in less then one hour! More

by CR1952
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
June 30, 2023

Great people, easy to deal with, smooth process and awesome inventory! Look forward to future purchases!! More

by kickbass23
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
EZE
June 30, 2023

Jose is very nice and helpful with Us! Easy to see he's a good Person More

by MSCDA87
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose Moreno
June 30, 2023

Joe is an excellent Service Provider. I really appreciated his assistance during my last visit. More

by GREENTAMALLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe in the service department
June 30, 2023

Best dealership ever and I travel to them from Austin. Always fair prices and amazing service and team. Dexter and Sean rock and they are extremely efficient with my time. Also, great selection always More

by TODD22YOUNG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dexter and Sean
June 29, 2023

Got me in and out and washed the truck in a timely manor. Will be back for next oil change. More

by csnnewman
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe
June 29, 2023

Great service to my car and excellent customer service Thanks big star buick gnc Baytown More

by PABLO
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
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