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Big Star Buick GMC

Baytown, TX

4.3
753 Reviews
Thank you for choosing Big Star Buick GMC! The team at Big Star Buick GMC would like to welcome you to our dealership in Baytown, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Buick, GMC vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Baytown, you can always count on the professional technicians in our Buick, GMC service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own! Lots of folks in Baytown count on the high-quality vehicles and services found at Big Star Buick GMC, and we look forward to living up to our reputation every day. Stop in and see us today, or contact our staff with any questions!
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4411 East Freeway

Baytown, TX

77521

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Showing 753 reviews

June 27, 2023

Tim got me in and out with no problems and everything was done in a timely manner. More

by ALLHENRY33
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Yvan Isas
June 27, 2023

Overall we were extremely happy and satisfied with the dealings of the Big Star GMC dealership. Vincent (our salesman) and Bert (in Financing) were exceptionally kind, professional and knowledgeable with More

by bjmurray1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bert - Financing Dept.
June 25, 2023

A scheduled Express oil change should not take 2 hours to complete. After an hour and a half had passed, I was told that our vehicle was in the wash. It wasn't detailed, so why did it take 30+ minutes to More

by DLeaven
Service Time
Recommend Dealer
Yes
Employees Worked With
I do not know
Jun 26, 2023 -

Big Star Buick GMC responded

Thank you for taking the time to leave a review for our dealership. Your feedback is important to us, and we’re reviewing it as a team. In the meantime, please feel free to reach out to our team directly at the contact information listed below. Thank you! Scott Kimborough, General Manager, skimbrough@bigstarbuickgmc.com

June 25, 2023

It is a whole lot different than Baytown GMC. The people are kind and courteous, and willing to help anything you need. More

by REFLETCHER60
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Anthony Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2023

Good service and fxed all my problems had one thing that didn't get done but was taken care of on next visit. More

by darrock213
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jose Carranza
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2023

Jose mora is a very dedicated worker that goes over and beyond what he needs to do to help customers. More

by ALBARR_2000
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Joe mora
June 24, 2023

Great work ,they serviced my vehicle and even washed & vacuumed when they got finished thanks More

by FRENCHGARDENS
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Service person
June 23, 2023

Quick, fast and friendly service with a smile. My service representative was very knowledgeable and made me feel comfortable b More

by nudeen.sanusi
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 23, 2023

Very easy,to make appointment, and was out in no time and great customer service. More

by YOLEWHITFORD
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Victoria Villareal
June 23, 2023

Manny was great and very helpful! We drove a long way for great service! Worth it! More

by jamesfaulkner697
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Manny
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