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Big Star Buick GMC

Baytown, TX

4.3
821 Reviews

4411 East Freeway

Baytown, TX

77521

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Showing 821 reviews

October 26, 2024

I did a lot of research before buying and they had the best prices and selection in Texas! Vincent was great to work with! It was worth coming all the down from Austin. I’m very happy with my purchase. More

by JOSHUA.FAUCHER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Pierre II
October 26, 2024

Joe was very patient with us, we took about a month before we came in to look and talk to him. Very satisfied! Thank you Joe More

by REST55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Worley - 5 star
October 25, 2024

Very dissatisfied with the service overall. Bad customer service, from advisor assigned. No communication as far as vehicle status. Timeframe for simple repair (battery)was unacceptable, they h More

by IXYA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
October 25, 2024

The dealership was fine, but the person that helped me was helpful and has even checked to see how things are going. More

by danacaron13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny
October 25, 2024

Excellent Customer Service! Oil change was done in a timely manner, and all other services were informed as soon as they started on the vehicle. More

by monica.brumley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John in the service department
October 24, 2024

Service writer was cordial but did not follow up on promises. Very slow to communicate More

by LBMEDLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Andrea Rowles
October 24, 2024

Great automobile dealer with a wide variety of inventory. Employees are helpful and care about the costumer. More

by peter escamilla
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manny Lopez
October 23, 2024

Great dealership third truck purchased from this location. Always have had a great experience here More

by SOTOF
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex
October 22, 2024

We Always receive great service. Staff is very nice and friendly. Will definitely recommend this dealership More

by ISEL.SEVILLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrea and Joe
October 19, 2024

Wesley was great & listened to want I wanted! Was well taken care of. Fiancial manager explained my options. More

by ashley.jennings63
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Wesley Castillo
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