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Big Star Buick GMC

Baytown, TX

4.3
821 Reviews

4411 East Freeway

Baytown, TX

77521

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Showing 821 reviews

November 08, 2024

A good place to buy a car or a truck. I had a good saleman. More

by nashotis86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Bohanon, Vincent Pierre II, Madison Spencer
November 06, 2024

About 2 weeks ago I was in Tyler Texas and I stopped by the storage where I keep my boat and I was going to get my batteries off my boat so I can charge them I backed up and I heard a pop my tire rod had c More

by winfred_hayes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
November 03, 2024

The service writers we friendly, and the recall work on the Buick was done quickly. More

by Reamy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont remember
November 03, 2024

This is Carmen Hinton and no I am not satisfied at all with the service. I do not know where to begin. I got to my service appointment at 7:35 AM which was 10 minutes before the time, as a courtesy. The p More

by Dissapointed
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Names unknown
November 03, 2024

Joe, sales rep was super and very helpful. Would definitely recommend him to buy a vehicle from! More

by SIMPSONLARRY25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe
November 02, 2024

I live 4 hours away but Damon worked with me remotely to get most of the work done for a used car ahead of time. Everyone was friendly and the process was pretty smooth. The only thing that left a negative More

by Colbydhatchett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Damon
November 02, 2024

⭐⭐⭐⭐⭐ From the moment I walked in, the staff was incredibly welcoming and attentive. They greeted me with genuine smiles and offered refreshments while I waited. My sales representative, Greg, was More

by DAWN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gregorio
November 01, 2024

I’d like to thank Victoria for lending a hand reaching out to me and helping me get a car she didn’t give me the run around she worked very hard made it a comfortable purchase please give her the raise sh More

by walkerrashad79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victoria
November 01, 2024

Alex was easy and fun to deal with, very knowledgeable when answering questions. I would for sure recommend him to anyone wanting to purchase a new vehicle More

by andrewpayne83
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rivera
October 31, 2024

He was able to help me out with the best offer and guarantee me with a good deal very satisfied with Alex help More

by Cesar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Rivera
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