
Big Star Buick GMC
Baytown, TX
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Charged extra money for equipment the truck came with from the factory sales people did not treat me like a customer was lied through the whole process will not ever recommend or purchase another vehicl from the factory sales people did not treat me like a customer was lied through the whole process will not ever recommend or purchase another vehicle from this place again More
Excellent service! Friendly staff, had plenty of snacks and drinks for my kids and fresh coffee the whole time we were there. Nice facility too! Friendly staff, had plenty of snacks and drinks for my kids and fresh coffee the whole time we were there. Nice facility too! More
zero transparency in pricing. Called to confirm that the online cost IS INDEED the cost of the vehicle regardless of cash payment or financing. They confirmed. I get there, choose Called to confirm that the online cost IS INDEED the cost of the vehicle regardless of cash payment or financing. They confirmed. I get there, choose to finance, and they mark the cost up $4k. Jesus just be truthful in your advertising and don’t lie to me when I call. More
Great communication. Really appreciated the detailed inspection notes after an oil change. Service writer was honest and helpful. Really appreciated the detailed inspection notes after an oil change. Service writer was honest and helpful. More