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Big M Chevrolet - Service Center

Radcliff, KY

4.6
21 Reviews

21 Reviews of Big M Chevrolet - Service Center

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May 20, 2025

3rd time I’ve taken my truck to have the oil changed in it and it’s the 3rd time they’ve put the wrong oil in it. The first time they put 0W-20 in it, John said it was correct but even my oil cap says othe More

by C.Hill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
DMarucs Champion
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Whelan
May 15, 2025

It was a good experience they took care of my service quickly and efficiently so I was very pleased More

by donald.stobart
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Whelan took very good care of me
May 15, 2025

The service department is amazing and Jon is always readyvto assist. He goes above and beyond to make sure things are completed correctly. More

by rteolisjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
May 10, 2025

We have a couple local dealerships here in town. And BIG M has the best service from the others. More

by budroo06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TRACY SMITH
5.0
This rating includes all reviews, with more weight given to recent reviews.
MARK LANGLEY
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 10, 2025

They give great service at a great price. I like how nice the techs are and the suggestions for service More

by wreneric38
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TRACY SMITH
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025

Always receive exceptional customer service from John in the service department. He always explains what was done to my vehicle and what is needed after my service. More

by kathy_johnson5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John whelan
April 29, 2025

They were good. The only thing they lost my tire nut changer. It was too expensive but the guy at the desk was awsome. More

by crapgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TRACY SMITH
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

As always, a great service department with great value. I've never had an issue coming here! More

by jimmybrandon78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TRACY SMITH
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 24, 2025

John was ready and took vehicle immediately. Great service. Customer service waiting can be improved. More

by ttucker2618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John ,service agent.
April 24, 2025

Great service on my my vehicle. They fixed my recall and did a great service in a timely manner More

by chuck Underwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
TRACY SMITH
5.0
This rating includes all reviews, with more weight given to recent reviews.
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