Big Island Motors Hilo

I wasn’t even sure what car I wanted but went to Kona branch. Ryan was able to get a list of my needs and recommended the perfect car and didn’t try to upsell things I didn’t want. Eli made the paperwork branch. Ryan was able to get a list of my needs and recommended the perfect car and didn’t try to upsell things I didn’t want. Eli made the paperwork a breeze. Very enjoyable experience. More

It took their service department quite a while to get the repair part from the supplier, but after I finally got the appointment (they only had two technicians doing repairs at the time) my vehicle was in an repair part from the supplier, but after I finally got the appointment (they only had two technicians doing repairs at the time) my vehicle was in and out in less than two hours. Everyone involved was very friendly and professional. Good experience overall. More

After doing our homework, we decided on a Subaru Outback We met with Myya and had a delightful experience From test drive to signing Big Island Motors team made the purchase easy and fast. Many Thanks We met with Myya and had a delightful experience From test drive to signing Big Island Motors team made the purchase easy and fast. Many Thanks More

I bought a new/used car from Kona dealership on New Year's Eve. And they were really nice even though it was getting late.. the car could of been detailed would of been the only thing that could of bee Year's Eve. And they were really nice even though it was getting late.. the car could of been detailed would of been the only thing that could of been better. More

Everyone there was nice, helpful and professional. I worked with Ryan and he was awesome. It was the best car buying experience I have ever been through. I am 63 years old and and have bought many v I worked with Ryan and he was awesome. It was the best car buying experience I have ever been through. I am 63 years old and and have bought many vehicles throughout those years. Mark R. Wahl More

Ryan and Eli was great, guided me through the whole process. Was expecting a hard time in negotiating, but that didn't materialize. Instead, Ryan went through all the incentives and rebates that I was process. Was expecting a hard time in negotiating, but that didn't materialize. Instead, Ryan went through all the incentives and rebates that I was eligible for, and got an great deal for my trade in. Eli guided me through the financing and paper work. Was not pushing to sell me any add ons, all he did was was go over the extended warranty (which I refused). And that was that! I drove off in my 2025 Hyundai Santa Cruz!!! More

Big Island Motors Kona is fantastic to work with. The entire process was smooth & professional. No haggling, no pushy sales - Tom was awesome. The entire process was smooth & professional. No haggling, no pushy sales - Tom was awesome. More

Big Island Motors in Kona is great to work with. Low pressure sales and the service department is great and I love that it's all women in that office. Very friendly! Highly recommend if you're looki Low pressure sales and the service department is great and I love that it's all women in that office. Very friendly! Highly recommend if you're looking for a vehicle in Kona! More

Quick minor service appointment. Jamie and Teresa were nice to work with. See you in a year. Mahalo Marlin Jamie and Teresa were nice to work with. See you in a year. Mahalo Marlin More

Tom was excellent. Everyone was very friendly, knowledgeable, and not pushy. Even with the bank running behind they were patient and made sure I was comfortable while w Everyone was very friendly, knowledgeable, and not pushy. Even with the bank running behind they were patient and made sure I was comfortable while waiting. 10/10 experience. More