Big Island Motors Hilo

Worked with tom hunt from Kona and Pam from Hilo , very amazing work and attention.. this was my second vehicle purchased through big island motors amazing work and attention.. this was my second vehicle purchased through big island motors More

Super easy, no pressure! Myya was knowledgeable and friendly. I would go back if I need another car! Myya was knowledgeable and friendly. I would go back if I need another car! More

Big Island Motors sold me a 2016 vehicle for $18,000. They failed to provide the mandatory written inspection and defect disclosure required under HRS § 481J-4. Two weeks later, an independent mechanic f They failed to provide the mandatory written inspection and defect disclosure required under HRS § 481J-4. Two weeks later, an independent mechanic found the car has failed brakes and suspension, making it entirely unsafe to drive. The dealer is refusing to assist, claiming 'As Is' rules apply, despite withholding mandatory legal paperwork. Not ethical business! More

I had an excellent experience purchasing my new Subaru at the Kona location. My salesman Tom Hunt was fantastic! He was patient and very knowledgeable. He helped me decide which vehicle best fit my needs and the Kona location. My salesman Tom Hunt was fantastic! He was patient and very knowledgeable. He helped me decide which vehicle best fit my needs and priorities. So far, so good! I hope my first Subaru purchase continues to be as great experience as my buying experience has been. More

If I could give them zero I would! Their service department & customer service is the worst I have ever experienced! They held my car hostage for 5 months waiting on parts! No communic Their service department & customer service is the worst I have ever experienced! They held my car hostage for 5 months waiting on parts! No communication no updates they would not return calls. By far the worst car experience I have ever had! Stay away from them! More

I had an excellent experience with Big Island Motors Hilo. I purchased a vehicle yesterday, and the entire process was smooth, transparent, and professional. The team was trustworthy and made everything Hilo. I purchased a vehicle yesterday, and the entire process was smooth, transparent, and professional. The team was trustworthy and made everything easy from start to finish. A special thanks to Maya, who was absolutely outstanding. She was respectful, knowledgeable, and genuinely helpful throughout the entire process. One of the most professional and kind people I have ever dealt with. Highly recommended dealership! More

Sales person was professional and answered our questions clearly. Parking is challenging. Pleased with final product! clearly. Parking is challenging. Pleased with final product! More

Good service and good communication. Only had to wait about a week for the part to arrive too. Only had to wait about a week for the part to arrive too. More

Excellent service from Aura, Maya, and The manager. I got shown a great variety of vehicles until I found the perfect one for my needa. Theyw ere very patient with me. I got a great deal on a Dodge Dur I got shown a great variety of vehicles until I found the perfect one for my needa. Theyw ere very patient with me. I got a great deal on a Dodge Durango. Mahalo More

Best place in Kailua Kona to purchase a SUBARU. All employees are helpful and work to ensure a fair price. All employees are helpful and work to ensure a fair price. More