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Bidleman Chevrolet GMC - Service Center

Albion, NY

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6 Reviews

6 Reviews of Bidleman Chevrolet GMC - Service Center

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July 29, 2024

I have a 2 star because after they look at our vehicle and ordered the parts they forgot to call us back. We then played phone tag for about 3 months until I actually had time to see them in person. Onc More

by swarney1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not listed
June 29, 2024

Everyone was happy. service was on time and coffee was good. Would love an apple or doughnut. More

by jscervi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
May 02, 2022

they did a great job changing my oil and rotating my tires and letting me know when the job was complete More

by mike rich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Burley
May 02, 2022 -

Bidleman Chevrolet GMC responded

Hi Mike - we are pleased to see your 5-star rating of us. We appreciate you choosing Bidleman Chevrolet Buick GMC for your recent service. Thanks again!

March 29, 2021

My experience at Bidleman Chevrolet, Buick, GMC, Albion, NY, in regard to a National Highway, Safety Traffic, Administration recall for the replacement of Silverado pick-up truck tailgate support cables and More

by Billy J.
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Wayne Miller, Sam LaNasa, Jason Burley
Mar 29, 2021 -

Bidleman Chevrolet GMC responded

We are surprised by your feedback, Billy J. The incident you refer to occurred at least a year ago (if not closer to two years) when you first came into our location for your no-charge recall repair. Please understand that your behavior made this a unique situation, including why the owner, Sam, had to point out the floor's safety guidelines. As you can see in other reviews, we are known for taking ownership and caring deeply about our customers. We take all customer feedback seriously and will always do what we can to deliver a great experience.

April 01, 2020

Jason is sales was great and quick! Service Dept. gave Jason is sales was great and quick! Service Dept. gave me the run around not wanting to actually put the parts in while under “lemon law” . Final More

by Abeverly1013
Recommend Dealer
No
Employees Worked With
Jason Cammelleri
June 15, 2019

Bidleman does NOT stand by their product I bought a 2018 GMC Terrain brand new. After 13,000 miles all 4 of my rotors were pitted and grooved. First Wayne Harris, the Service Manager, told m More

by April
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dave Dicureia, Sam LaNasa, Wayne Harris