Bidleman Chevrolet GMC

stress free and easy What a seamless process !! When I had an expensive repair estimate on my existing 7 year old car - decided to instead shop online for a newer car - fo What a seamless process !! When I had an expensive repair estimate on my existing 7 year old car - decided to instead shop online for a newer car - found one online emailed my interest .Jason called me right back answered ALL my questions re cost and trade in & sent me a purchase agreement- to review- reasonable price and great trade in amount -I discussed w family called him back that night that it was a go -spoke with finance mgr Dave next morning and had the car delivered to my home by Eric that day- All 3 guys were amazing and I love my new Traverse !!- All this during the work from home Coronavirus 2020 so I was worried it would take a few days - and it took only 24 hours- Highly recommend ! More

Jason is sales was great and quick! Service Dept. gave Jason is sales was great and quick! Service Dept. gave me the run around not wanting to actually put the parts in while under “lemon law” . Final Jason is sales was great and quick! Service Dept. gave me the run around not wanting to actually put the parts in while under “lemon law” . Finally the 3rd time of having to bring the car in and numerous telephone encounters they put the parts in. Not so thrilled that I spoke to someone the same day to confirm a courtesy car and then when I called bc I was running 10 mins behind I was told everyone had already left in the service dept . (Keep in mind I live over an hr away from dealership). Then I arrive the employee was there but definitely short, and possibly irritated/ frustrated. I was told their department closes at 4 pm and I arrived at 3:15. Not very happy with how many times I had to go there when it should have been fixed either the first or definitely the second time!!! Hopefully the 3rd time is the charm and my newly purchased car does not continue to have these issues More

Brittany the sales manager, and my salesman Kyler were awesome! They were attentive, honest, and reinvigorate my belief that customer service is still alive. This was the best buying experience I’ve had awesome! They were attentive, honest, and reinvigorate my belief that customer service is still alive. This was the best buying experience I’ve had in a long time. I HIGHLY recommend this dealership. More

Fair with pricing. Very friendly and helpful. The process was smooth and effortless. They came through with everything as promised. I would highly recommend this dealership to anyone looking to buy a new or was smooth and effortless. They came through with everything as promised. I would highly recommend this dealership to anyone looking to buy a new or used vehicle. More

Staff is very professional not overbearing or intrusive. Deals are good and staff are knowledgeable. I recommend. I dont foresee any issues working with them in the future when it comes to dealing with my Deals are good and staff are knowledgeable. I recommend. I dont foresee any issues working with them in the future when it comes to dealing with my vehicle. More

Bidleman does NOT stand by their product I bought a 2018 GMC Terrain brand new. After 13,000 miles all 4 of my rotors were pitted and grooved. First Wayne Harris, the Service Manager, told m I bought a 2018 GMC Terrain brand new. After 13,000 miles all 4 of my rotors were pitted and grooved. First Wayne Harris, the Service Manager, told me that there was probably a stone. When they couldn't find anything wrong he claims they are "weathered". Another dealer pointed out the rotors NOT Bidleman. Now they won't honor the warranty. They blame the warranty company but the Senior advisor at the warranty company told me that Wayne Harris won't budge on fixing them. I have pics of the rotors and went to several dealers and they ALL said it is defective material. The brake pads and everything else are perfectly fine. The service writer Dave said that if it were him he would replace them but it wasn't his call. The company bought out Don Davis which is a shame because when it was Don Davis GMC they cared about their customers. Spoke with Sam LaNasa, the Manager,and he was going to see what he could do but of course it's been over 2 weeks and still no call back. This company does NOT stand by the products they sell and they sure don't stand by their customers. I will be looking for a new vehicle for my daughter and you better believe it won't be here. They are there to just sell at any cost! NO compassion for the customer at all. Wayne Harris is NOT a service manage you want to deal with! More

This is the only place that I would ever buy again I almost made a mistake by not taking a little drive, very happy I did well worth the drive for me from Wilson New York. Wouldn’t hesitate to go back I almost made a mistake by not taking a little drive, very happy I did well worth the drive for me from Wilson New York. Wouldn’t hesitate to go back for anything More

2013 GMC Acadia I saw the add on CarGurus for the Acadia. I live 200 miles away, and I was able to put money down (refundable) for them to hold it until I could m I saw the add on CarGurus for the Acadia. I live 200 miles away, and I was able to put money down (refundable) for them to hold it until I could make my way up there. The Acadia was as nice if not nicer than the photos. Well worth the trip, I'm very pleased. More

awesome experience! Jen is a rock star she made the buying experience a true pleasure. I bought the used 2019 Suburban at Bidleman Chevy as there were $0 dealer fees and Jen is a rock star she made the buying experience a true pleasure. I bought the used 2019 Suburban at Bidleman Chevy as there were $0 dealer fees and I live 400 miles away in Long Island NY. Jen looked over the entire vehicle to assure me that there were no issues since I could not see the vehicle in advance and she disclosed everything which I appreciated. I was out on my way in under 1 hour which I also appreciated as I had a long drive home. Travis who handles the paperwork gave me a better interest rate than original quoted which was amazing. These are honest people which is hard to find in the car sales industry and I highly recommend them as I will be buying all future vehicles from this dealership. More

Very good Nice people easy to work with. Not a lot of waiting around. The experience buying a truck was pleasant and no pressure. I will buy my next vehicle fro Nice people easy to work with. Not a lot of waiting around. The experience buying a truck was pleasant and no pressure. I will buy my next vehicle from them More