Bical Chevrolet

2x100% Leased 2 Cars in 3 months. Nova is a Superstar seller. ! Genuine Human Being- The perfect Balance of Professional and Personable. Many sales people ha Leased 2 Cars in 3 months. Nova is a Superstar seller. ! Genuine Human Being- The perfect Balance of Professional and Personable. Many sales people have reputation of being pushy etc. Not here Across the across the dealership Diana & Anthony are Beyond reasonably Fair and The process is seamless , Friendly and Know what they are doing. So refreshing after listening to the BS at MANY other dealerships. It was highly recommended to me and I Highly recommended to my brother and we will come back and refer others . More

Terrible Service I lease alot of cars for my business. This dealership service mechanics work is fine. Getting to them is a nightmare. The front desk is nice and po I lease alot of cars for my business. This dealership service mechanics work is fine. Getting to them is a nightmare. The front desk is nice and polite, but cannot accommodate like other dealerships can. The wait for an oil change can be over 2 hrs. After waiting 3 1/2 hours for a warrantee repair, they told me I have to come back. Parts need to be ordered. Why they do not stock parts is a mystery to me. They charge enough to have some type of inventory. Biggest complaint... THE DO NOT RETURN CALLS. I had to call 4 times within a 9 hr. period to finally speak to "The Manager". After all that I was back to square one. Nothing accomplished. I will not be doing any more leasing from this dealership. Too bad I couldn't give the a 0 rating. This dealership cost me hours of wasted time on a new vehicle. It should not be like this. If you are reading this I suggest the same. Find another dealership. More

Worst customer service bad attitude . I highly recommend very one not to go there to buy any vehicle . Please read the entire contract before signing because they lie about warranties .T I highly recommend very one not to go there to buy any vehicle . Please read the entire contract before signing because they lie about warranties .They didn't took care of the warranty the sold to me by lying when I read the contract and brought it to there attention and I asked them to cancel the warranty because it doesn't cover the vehicle if driven taxi so they started giving me attitude and were disrespectful towards me and told me not to come back . I'm very disappointed with there service and sales . More

manager made promises she didn't keep I am a longtime customer, with 6 leases from Bical. I was assured an issue would be corrected and then... no one would return my calls. I hope its wor I am a longtime customer, with 6 leases from Bical. I was assured an issue would be corrected and then... no one would return my calls. I hope its worth it to them, to lose such a great, local customer. I will never return or recommend them again. More

Terrible Customer Service My family has leased three cars and bought two from this dealership. They are pleasant and professional when they want to get you under contract. When My family has leased three cars and bought two from this dealership. They are pleasant and professional when they want to get you under contract. When I recently went to return a lease and I told them I would not be leaving another car they refused to take the lease back. They were impolite and unprofessional. When they found out they were not making money off of me they were incredibly disrespectful. Thankfully East Hills Chevy in Freeport took my vehicle back. They were kind and considerate. DO NOT WASTE YOUR TIME AT BICAL! If you want a Chevy go to East Hills just down the road! More

They have an Attitude Problem Be smart and stay away from this service department. My On Star diagnosed a serious problem with my accelerator and transmission and to bring it into Be smart and stay away from this service department. My On Star diagnosed a serious problem with my accelerator and transmission and to bring it into the nearest dealer. When I called the service people told me that the next appointment was over 8 days later, and they had no loaners. I have a 2018 Malibu which is a great car but I need a car every day. the "Rocket Scientist" I spoke to told me to use the car anyway. Real Smart and Safe advise. I called GM and they said they called Chevy in Freeport and they would be glad to take the car in. And if they didn't have a loaner, since my car is new they would pay for a rental. Sounds like people I want to do business with. Not a dealer like BICAL CHEVROLET OF VALLEY STREAM that think they are doing you a favor. More

WORST DEALERSHIP I'VE EVER BEEN TO Complete waste of time. Set up a deal for a car on the phone. I went to go see the car and they told me they sold it which is complete bs. They were o Complete waste of time. Set up a deal for a car on the phone. I went to go see the car and they told me they sold it which is complete bs. They were obviously trying to get me in and sell me some other car. Very sketchy business practice. Would never do business with this dealership. They advertise low prices on cars just to get you in an play games. Don't fall for their bs. Avoid this place unless you have lots of time to waste. More

Horrible customer service Everytime i come for service i end up leaving with more damage... bob the service manger should be a farmer picking apples because it need no experien Everytime i come for service i end up leaving with more damage... bob the service manger should be a farmer picking apples because it need no experience or degree to do because he know nothing about cars or anything... front desk gentleman they need lessons in maners. Trust me you don’t want to meet the sloppy sales manger with his f language and ill manners.... then you get to the smoking stinky machine diana the store manger which have no patience to lissen or to help... over all worst place to buy or fix your car. More

Horrible customer service The worst customer service and they switch pricing!! I was assured by the sales manager and sales person that my lease price had all fees rolled into The worst customer service and they switch pricing!! I was assured by the sales manager and sales person that my lease price had all fees rolled into monthly price and when I picked up Car there was a $650 acquisition fee they made me pay. Even though I was told and have in writing that all fees were in the lease. I have asked them to review over ten days again and no one has even replied with an answer. Horrible customer service!!! No stars ever for this dealership! More

Horrible customer service Made an appointment about a month ago for an oil change and check engine light. I got there on time for the appointment and the service advisor advise Made an appointment about a month ago for an oil change and check engine light. I got there on time for the appointment and the service advisor advised me that he could only do the oil change at that time and that they were too busy to scan the code for check engine light. They had no rental cars available and he said it would be at least a month to get me in to fix anything engine related. I write this review because i asked to speak to a manager and was told he was busy and would call me back n he never did. I bought a $43,000 truck with a $2,000 100k mile extended warranty you would thing they would take care of a small issue right away. I will never recommend this dealership again. More