Very shady car salesman! Do not buy your car here. You can go elsewhere. I understand everyone needs to make their money but they are super shady and just fill in their pockets. BEWARE !

Bad service same problem don't care rips me off with the charges suppose be a new car more problems all the time. Problems since drove off .

STAY AWAY!!!Rip off ,my 95 yr old dad brought in his car for an inspection, told him his battery went dead and in order to inspect they need to put new battery in ,told him to leave car & will call when ready ,SIX days later told him to pick up car ,I drove in from another state to take him there .can you believe they charged him $610.00 to replace the battery???? 250.00 for labor ,asked to speak to G.M,said was not there .filed a formal complaint with B.B.B. shame they take advantage of old people, stay away from this place.

The team at Bical Chevy greatly assisted us with our purchase of a 2025 Trax and checked all the boxes throughout the deal. The team members Lisa, Mark, and Zain are all very professional & courteous. This is the kind of dealership one wants to do business with. 👍

Your version of being out of lemon laws is because you postpone everybody, and LIE TO EVERYBODY, so they can't have reviews within the timeline of the lemon laws!!!! Nobody should buy their car from this dealership! If I could give less than no stars I would!!!!!!!

I am writing to express my profound disappointment and utter dismay with the recent experience my elderly father had at Bical Chevrolet, located at 709 West Merrick Road, Valley Stream, NY 11580. This complaint pertains to the sale of a 2018 Dodge Grand Caravan, a purchase that was made with great trust and hope for a reliable vehicle. My father, who has worked tirelessly throughout his life to secure his financial stability, invested his hard-earned money into this vehicle just one year ago. He managed to save enough, with the support of his children, to afford this $25,000 purchase. In the past year, he has driven the vehicle sparingly, accumulating only 3000 miles on it. Regrettably, our optimism regarding this purchase has been replaced with profound disappointment and a sense of betrayal. The reason for our dissatisfaction lies in the fact that the transmission of the vehicle is now experiencing significant issues, specifically slipping. It is disheartening to witness such a critical malfunction in a vehicle that was meant to provide reliable transportation. To add insult to injury, when I contacted Mark, the Sales Manager and the General Manager Diane at Bical Chevrolet, to discuss this issue, his and her response was deeply troubling. Mark's and Diane dismissive attitude and his comment that my father "should have bought an extended warranty" were not only unhelpful but also completely unacceptable. To refer to my father's purchase as "another scam" is not only disrespectful but indicative of a larger problem within your organization. Further investigation revealed that my father was misled by the salesman, "Roy Martin," during the initial purchase. Given my father's immigrant background and limited proficiency in English, he was particularly vulnerable to such deceptive tactics. It is unconscionable that an establishment such as Bical Chevrolet would engage in such practices, taking advantage of individuals who are trusting and may not fully understand the intricacies of a car purchase. I feel compelled to share this grievous experience with the broader public to protect others from falling victim to similar unscrupulous behavior. I intend to express my dissatisfaction through various online channels and social media platforms to ensure that potential customers are aware of the questionable practices employed by Bical Chevrolet in Valley Stream, NY, and any affiliated dealerships in the Tri-State area. In conclusion, I implore you to address this matter promptly and try to rectify this dire situation. Failing to do so will only serve to confirm our belief that Bical Chevrolet prioritizes profit over honesty and integrity.