Bical Chevrolet

They really care about my car and my financial situation and they work with me. They do great work. I usually wait there for the car and the waiting area is very comfortable. I trust my car in their hands. and they work with me. They do great work. I usually wait there for the car and the waiting area is very comfortable. I trust my car in their hands. When I leave there I feel safe that my car is safe to drive. More

MY 2009 MALIBU HAD A LEACK AND A NOISE. I DID NOT KNOW WHO TO GO,, I WENT TO BICAL CHEVROLET SERVICE DEPARTMENT NOT SURE OF WHAT TO EXPECT. THE SERVICE ADVISOR BRADLY WAS VERY INFORMATIVE. HE TOOK THE TIM WHO TO GO,, I WENT TO BICAL CHEVROLET SERVICE DEPARTMENT NOT SURE OF WHAT TO EXPECT. THE SERVICE ADVISOR BRADLY WAS VERY INFORMATIVE. HE TOOK THE TIME TO EXPLAINED EVERYTHING TO ME AND SHOW ME UNDER THE CAR WHERE THE NOISE AND THE LEACK CAME FROM, I DID UNDERSTAND. TONY ,THE SERVICE MANAGER WAS VERY PROFESSIONAL AND MAKE SURE THAT MY CAR WAS READY TO GO WHEN I CAME FOR IT. THANK YOU BRANDLY AND TONY FOR MAKING THIS "MECHANICAL EXPERIENCE" A POSITIVE ONE. More

Yes I would recommend my freinds to this dealer, the service mangers with with you they dont try throwing things you dont need they tell you the facts. service mangers with with you they dont try throwing things you dont need they tell you the facts. More

IT WAS TH GREAT EXPERIENCE EVER... DIANE WAS VERY ACCOMODATED AND UNDERSTANDING OF MY BUDGET ...ANTHONY HELPED ME CHOOSE A CRUZE THAT I LOVE!!!!! AND DELIA CUSTOMER RELATIONS WAS ALWAYS VERY ATTENTIV ACCOMODATED AND UNDERSTANDING OF MY BUDGET ...ANTHONY HELPED ME CHOOSE A CRUZE THAT I LOVE!!!!! AND DELIA CUSTOMER RELATIONS WAS ALWAYS VERY ATTENTIVE TO MAKE SURE I WAS USING HER WORDS: "COMPLETELY SATISFIED".. DIANE, ANTHONY AND DELIA.. YES I AM COMPLETELY SATISFIED WITH BICAL CHEVROLET AND I LOVE MY CHEVY CRUZE... THANK YOU BICAL I AM A CHEVY GIRL NOW!! More

I went to Bical Chevrolet and i dealt with Diana,Anthony and james. what a great experience it was for me and my family. They made the buying process so simple I drove off with my new Camaro the same day. T and james. what a great experience it was for me and my family. They made the buying process so simple I drove off with my new Camaro the same day. THEY ARE THE BEST!!!!!!!!!!!!!! More

I went into BICAL Chevy to check some prices on a new/used Tahoe. I currently own a Denali and I am considering swapping it out. I spoke with the used car manager Anthony Gallo. He was extremely k new/used Tahoe. I currently own a Denali and I am considering swapping it out. I spoke with the used car manager Anthony Gallo. He was extremely knowledgeable and helpful. He answered all my questions and gave me a lot of info to consider. If I do trade in my car, I will definately go to this dealership to do so. More

If you are willing to agree on a deal, leave a down payment, deal with the rudest General Manager of any Dealership, and then be told that the deal is not being honored, then this is the place for you. payment, deal with the rudest General Manager of any Dealership, and then be told that the deal is not being honored, then this is the place for you. In the beginning of May 2012, I was shopping for a new Chevy Equinox. The car I wanted had to be factory ordered and was told it would take 6-8 weeks to be delivered. I had negotiated what I believed to be a fair price, signed a contract, put money down and left looking forward to receiving my new car. Weeks went by and no car. I was later told that GM was no longer building 2012's but the order would be put in again for a 2013 and the price would remain unchanged for my inconvenience. Almost 4 months later my car was in. My original salesman, Moses ( a fellow veteran ) was no longer at that dealership. Too bad, I felt that he was an honorable a descent man. I was now dealing with the General Manager, Diana Devaney. While waiting for my car, I called the her at least 6 times and received 1 call back. When I went with my wife and kids to pick up my car, lo and behold< I was told that they could not give me the price I negotiated any more. When my upset wife voiced her displeasure that we had waited four months for this car and had signed a contract, Ms Devaney said that my trade-in had depreciated and the value had changed, and that was on the back of the contract. She then was extremely rude to my wife in front of our children claiming that she would give me my deposit back because she didn't want a bad survey. I decided to pay the difference. However, Ms. Devaney left and came back with another increase stating that this was a 2013 and I had ordered a 2012. There was an increase in cost due to the newer model, my trade-in had depreciated, and a new destination charge of $500 was now added. I explained that this was no fault of ours. Asked if she would honor my contract she stated that it was expired. Of course, I was waiting for the car! Worse, she blamed Moses for all the problems. That is despicable and she obviously has little to no integrity. So, if you're a glutton for punishment and want the worst car buying experience from a typical used car salesman (I should say saleswoman), then go to Bical Chevrolet and see Diana Devaney. I hope to never have to pass the place again. More

going on 3 monthes ago I bought a tahoe, my GPS was not loaded, which I only found out when I was taking a long trip, after I was told that one of the features was GPS. I also did not get my spare key whe loaded, which I only found out when I was taking a long trip, after I was told that one of the features was GPS. I also did not get my spare key when I gave them 2 keys. I have not been able to get the manager ( Diana )or the sales person (Johnny) to call me back to get this resloved in almost 3 mothes. Terrible customer service, I would not buy another automobile there nor would I recommend anyone. More

I recently purchased a 2005 Chevy Avalanche from Bical Chevrolet in Valley Stream. The truck was not detailed right, but I still took the truck because the salesman assured me that if I brought the truck Chevrolet in Valley Stream. The truck was not detailed right, but I still took the truck because the salesman assured me that if I brought the truck back he would have them re-do it. When I picked it up it still was not done correctly, it was filthy. Some areas were not even touched. How many times must I take it there for my truck to be done right? I tried to give my local dealer some business but I see how they let me down so I would not tell anyone to go there. I have NEVER posted anything before but I feel I have to tell others, not to feel so trusting when it comes to this dealerships WORD! Beware that your just another Number at Bical. More

I was in the market for a Tahoe and found a pre-certified 2008 LTZ at Bical. I sent an email to Moses and recieved a quick response on the vechicle. I initially couldn't make my first meeting with Moses and 2008 LTZ at Bical. I sent an email to Moses and recieved a quick response on the vechicle. I initially couldn't make my first meeting with Moses and sent him an email to let him know that I was still interested in the Tahoe but it would take me a few days to get to the dealership. Moses was very professional and prompt in getting back to me and told me to come in whenever I had the time and that it wasn't a problem. A few days later I made it to the dealership and start working with Johan. Johan was great, very down to earth and easy to talk to, tried to save me as much as possible on the Tahoe. Did a great job, would work with him again in a minute. Bill Quiroz in finance is on point also great guy! Found me the best interest rate on the Tahoe in a day, even spoke to a few guys in the service department and they were all very pleasant likeable guys. More