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Bical Chevrolet

Valley Stream, NY

2.4
111 Reviews

709 West Merrick Rd

Valley Stream, NY

11580

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Showing 111 reviews

September 25, 2012

I went to Bical Chevrolet and i dealt with Diana,Anthony and james. what a great experience it was for me and my family. They made the buying process so simple I drove off with my new Camaro the same day. T More

by artiexxi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Diana Anthony James
Sep 25, 2012 -

Bical Chevrolet responded

Congrats on your new Camaro! It's refreshing to hear that our team provided you and your family with such excellent customer service. We hope you remember us for your first service visit. Make sure to follows us on Facebook and Twitter for exclusive deals. Regards, Delia Mensch - Customer Relations Manager 866-511-3690 - delia@bicalchevy.com

September 25, 2012

I went into BICAL Chevy to check some prices on a new/used Tahoe. I currently own a Denali and I am considering swapping it out. I spoke with the used car manager Anthony Gallo. He was extremely k More

by model123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Gallo
Sep 25, 2012 -

Bical Chevrolet responded

Thanks for writing this review! I am glad that you considered our dealership for your trade in; our team is dedicated to providing you with all the information necessary for you to make the right decision. We anticipate you coming back when you are ready to trade in your Denali. Make sure to follow us on Facebook and Twitter for news and specials. Regards, Delia Mensch - Customer Relations Manager 866-511-3690 - delia@bicalchevy.com

August 28, 2012

If you are willing to agree on a deal, leave a down payment, deal with the rudest General Manager of any Dealership, and then be told that the deal is not being honored, then this is the place for you. More

by pbrstgang
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diana Devaney
Sep 21, 2012 -

Bical Chevrolet responded

I would like to thank you for bringing this matter to our attention. Providing our customers with the very best experience possible is very important to us. You have indicated that your visit was not an enjoyable one and this disappoints us. Your business is important to us and we would like to do everything we can to once again earn your trust. At your convenience, please contact us so we can speak further regarding your experience and work toward a resolution. I look forward to speaking with you and helping you soon. Regards, Delia Mensch - Customer Relations Manager; Office Phone - 866-511-3690; delia@bicalchevy.com

August 21, 2012

going on 3 monthes ago I bought a tahoe, my GPS was not loaded, which I only found out when I was taking a long trip, after I was told that one of the features was GPS. I also did not get my spare key whe More

by storm1963
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
manager Diana and Johnny
Sep 21, 2012 -

Bical Chevrolet responded

I have read your review and I would like to sincerely apologize for this mistake. We would like to help you with this situation. We take great pride in our ability to achieve 100 percent customer satisfaction and your business and trust is very important to us. Please contact us so we can look into this matter and help you. I look forward to speaking with you soon. Regards, Delia Mensch - Customer Relations Manager; Office Phone - 866-511-3690; delia@bicalchevy.com

July 31, 2012

I recently purchased a 2005 Chevy Avalanche from Bical Chevrolet in Valley Stream. The truck was not detailed right, but I still took the truck because the salesman assured me that if I brought the truck More

by ladkins71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Biacal Chevrolet
Aug 14, 2012 -

Bical Chevrolet responded

I am very displeased to hear of your experience. This does not in any way reflect our standards and practice of customer service first. If you will please contact me I would like to personally work with you and help you. Please contact me at your earliest convenience. I look forward to hearing from you. Regards, Delia Mensch - Customer Relations Manager; Office Phone - 866-511-3690; delia@bicalchevy.com

April 05, 2012

I was in the market for a Tahoe and found a pre-certified 2008 LTZ at Bical. I sent an email to Moses and recieved a quick response on the vechicle. I initially couldn't make my first meeting with Moses and More

by JAJohnson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johan Cardenas, Moses, Bill
Apr 06, 2012 -

Bical Chevrolet responded

Thank you for taking the time to give us a review! It is great to hear feedback from our guests. We always strive to work with our customers to find the right vehicle at the right price. We look forward to doing business with you in the future, whether that be taking care of your vehicle in our service center or finding you a great vehicle. Check us out on Facebook and Twitter for special service offers. Regards, Moses Quiroz - Business Sales Manager (866)-511-3690

March 23, 2012

Overall a good purchasing experience. I found a Honda Odyssey they were listing online and decided to do some more research. I lived in Kansas and sent a mechanic to check out the car, everything checke More

by ralloyd1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johan, Moses
Mar 26, 2012 -

Bical Chevrolet responded

Congratulations on your new Honda Odyssey! We appreciate you taking the time to write this positive review and for making the trip to visit us from Kansas. We are pleased to hear that Johan was able to get you into the vehicle that was right for you. Please let us know if we can do anything else for you or if you have any questions with your vehicle. Be sure to follow us on Twitter and Facebook for exclusive specials. Regards, Moses Quiroz - Business Sales Manager (866)-511-3690

March 02, 2012

Shopping for weeks for a used car, from Huntington, Amityville, Hempstead, Manhasset and beyond. After reading not-so-nice ratings at this dealership I was a bit hesitant, yet they had a car I wanted More

by karion
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johan, Moses, Bill, Marie
Mar 02, 2012 -

Bical Chevrolet responded

We would like to extend our most sincere gratitude to you for taking the time to let us know how we're doing. We are honored that we are the dealership that had the pleasure of taking care of you and provided you with such a good experience. Please feel free to contact us if you have any questions with your new vehicle. Be sure to like us on Facebook and Twitter for special offers. Regards, Moses Quiroz - Business Sales Manager (866)-511-3690

August 29, 2011

Salesman, Dan Tibbs was fine and even pretended to negotiate and "cut to the chase" with a lower than sticker price rate as the car I selected was double what I'd budgeted to spend. The rate was $2000 More

by unhappycarclient
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dan Tibbs John Macera "Robert"
August 15, 2011

I contacted the dealer on-line, then called and was given an appointment. However, when I got there he had an appointment and so he had to leave with instructions for me to see someone else whom I did meet. More

by zanzebar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moses
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