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Bical Chevrolet

Valley Stream, NY

2.4
111 Reviews

709 West Merrick Rd

Valley Stream, NY

11580

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Showing 111 reviews

October 19, 2012

the only negative experience was when i brought my 09 cobalt ss in to be serviced for load rear brake noise.when i went to pick up my car ,i was given a gm service notice that the loud brake noise was no More

by carminec
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont remember
Oct 19, 2012 -

Bical Chevrolet responded

I would like to thank you for bringing this matter to our attention. Providing our customers with the very best experience possible is very important to us. You have indicated that your visit was not up to standard and this disappoints us. At your convenience, please contact us so we can speak further regarding your experience and work toward a resolution. Regards, Delia Mensch - Customer Relations Manager 866-511-3690 - delia@bicalchevy.com

October 18, 2012

From what I remember they were o k and would consider them in the future if i am considering to purchase a new car at some point. Corey F coreyfr@hotmail.com More

by coreyfr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
don't remember
Oct 19, 2012 -

Bical Chevrolet responded

Corey, thank you for taking the time to write this review! I am pleased to hear that you will be coming back when you decide to purchase a new vehicle and I hope that we can provide you with an excellent car buying experience. Regards, Delia Mensch - Customer Relations Manager 866-511-3690 - delia@bicalchevy.com

October 18, 2012

I was very pleased with the service I received from Bical and Kadeem. Very friendly and helpful. I am satisfied from the quick process of locating the vehicle I specifically requested in a timely manner as p More

by Sbratton1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kadeem Lewis
Oct 19, 2012 -

Bical Chevrolet responded

Thank you for this review! I am happy to hear that Kadeem and our sales team were able to make your car buying process quick and simple. We hope you remember us for your first service visit. Make sure to follow us on Facebook and Twitter for exclusive offers. Regards, Delia Mensch - Customer Relations Manager 866-511-3690 - delia@bicalchevy.com

October 18, 2012

Friendly service Very competitive pricing Darryl had my Friendly service Very competitive pricing Darryl had my wife's car sourced out and had it driven from VA to NY so she could take delivery. We have More

by SGCONN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darryl Braithwaite
Oct 19, 2012 -

Bical Chevrolet responded

Thank you for this wonderful review! We strive to have the best customer service and I am thrilled to hear that you were provided with just that. Darryl is a great asset to our team and really goes above and beyond to make sure the customer gets exactly what they want. We hope you remember us for your first service visit. Follow us on Facebook and Twitter for current news and specials. Regards, Delia Mensch - Customer Relations Manager 866-511-3690 - delia@bicalchevy.com

October 18, 2012

I NEED WIPERS FOR MY EQUINOX, WALKED IN WAS GREETED IN A FRIENDLY MANNER, ASKED FOR THE WIPERS FOR MY EQUINOX, THEY WERE IN STOCK, PAID FOR THEM AND LEFT, EASY AS 123 NO ISSUES NO PROBLEMS. More

by DONNAHEGLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Parts Department
Oct 19, 2012 -

Bical Chevrolet responded

Donna, thanks for the review! Our goal is that every customer leaves happy and it's great to hear that you got quick and friendly service. We hope that you remember us for any services needs you encounter in the future. Follow us on Facebook and Twitter for news and specials. Regards, Delia Mensch - Customer Relations Manager 866-511-3690 - delia@bicalchevy.com

October 15, 2012

I was looking for a used second car for a couple of months. My family and I had already dealt with unprofessional dealers that practiced the old bait and switch, stated one price on the internet and a More

by MrsMM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johan & Mike
Oct 15, 2012 -

Bical Chevrolet responded

Congrats on you 2007 Honda CRV! I am happy to hear that our team was able to find you the perfect car, after you had a not so pleasant experience elsewhere. The customer always comes first not the sale, it is important to us that the customer is comfortable before they decide to make the purchase. I am thrilled that our team did all of that before you picked up your car and that you will be purchasing from us in the future. We hope to see you for your first service visit. Make sure to follow us on Facebook and Twitter for exclusive news and specials. Regards, Delia Mensch - Customer Relations Manager 866-511-3690 - delia@bicalchevy.com

October 13, 2012

They really care about my car and my financial situation and they work with me. They do great work. I usually wait there for the car and the waiting area is very comfortable. I trust my car in their hands. More

by carin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
5
Oct 15, 2012 -

Bical Chevrolet responded

Thank you for the review! Our service department strives to have the best customer service, by considering the needs of the car and the financial situation of the customer, the customer can leave happy knowing their car was repaired at a fair price. We hope to see you for your next service visit. Make sure to follow us on Facebook and Twitter for exclusive offers. Regards, Delia Mensch - Customer Relations Manager 866-511-3690 - delia@bicalchevy.com

October 09, 2012

MY 2009 MALIBU HAD A LEACK AND A NOISE. I DID NOT KNOW WHO TO GO,, I WENT TO BICAL CHEVROLET SERVICE DEPARTMENT NOT SURE OF WHAT TO EXPECT. THE SERVICE ADVISOR BRADLY WAS VERY INFORMATIVE. HE TOOK THE TIM More

by NICOLERIC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bradly and tony
Oct 10, 2012 -

Bical Chevrolet responded

Nicole, thank you for the review! I am glad to hear that our knowledgeable service team was able to fix the problem and answer any questions you had about your car. I am happy that you had a great experience with us and we anticipate your next service visit. Make sure to follow us on Facebook and Twitter for special offers. Regards, Delia Mensch - Customer Relations Manager 866-511-3690 - delia@bicalchevy.com

October 08, 2012

IT WAS TH GREAT EXPERIENCE EVER... DIANE WAS VERY ACCOMODATED AND UNDERSTANDING OF MY BUDGET ...ANTHONY HELPED ME CHOOSE A CRUZE THAT I LOVE!!!!! AND DELIA CUSTOMER RELATIONS WAS ALWAYS VERY ATTENTIV More

by Pauquilla
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
DIANE, ANTHONYAND DELIA
Oct 08, 2012 -

Bical Chevrolet responded

Congrats on your new Chevy Cruze! I am thrilled to hear that our team provided you with such great customer service and that you left completely satisfied. Our main priority is the customer not the sale and I am pleased that you got your Cruze for a great price. We hope that you remember us for your first service visit! Make sure to follow us on Facebook and Twitter for exclusive offers. Regards, Delia Mensch - Customer Relations Manager 866-511-3690 - delia@bicalchevy.com

October 08, 2012

Yes I would recommend my freinds to this dealer, the service mangers with with you they dont try throwing things you dont need they tell you the facts. More

by bflo19
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
bard
Oct 08, 2012 -

Bical Chevrolet responded

I want to thank you for this review and for recommending us to your friends! I am glad that the service team provided you with the necessary information about your car. We anticipate you next service visit with us. Make sure to follow us on Facebook and Twitter for special offers. Regards, Delia Mensch - Customer Relations Manager 866-511-3690 - delia@bicalchevy.com