Bical Chevrolet
Valley Stream, NY
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the only negative experience was when i brought my 09 cobalt ss in to be serviced for load rear brake noise.when i went to pick up my car ,i was given a gm service notice that the loud brake noise was no cobalt ss in to be serviced for load rear brake noise.when i went to pick up my car ,i was given a gm service notice that the loud brake noise was normal for performance brakes.i explained that for 7,500mi i had no brake noise and that i always owned high performance cars without loud rear brake noise.i was sent away without having my problem fixed.i then went to my auto shop who told me the brakes were cheap and defective.the shop installed new performance brakes and to date with 26,000 mi on the car i have had no problems.this is the reason i only use the dealership for recall service and for car purchase . More
From what I remember they were o k and would consider them in the future if i am considering to purchase a new car at some point. Corey F coreyfr@hotmail.com them in the future if i am considering to purchase a new car at some point. Corey F coreyfr@hotmail.com More
I was very pleased with the service I received from Bical and Kadeem. Very friendly and helpful. I am satisfied from the quick process of locating the vehicle I specifically requested in a timely manner as p and Kadeem. Very friendly and helpful. I am satisfied from the quick process of locating the vehicle I specifically requested in a timely manner as promised. -kwanb1@gmail.com More
Friendly service Very competitive pricing Darryl had my Friendly service Very competitive pricing Darryl had my wife's car sourced out and had it driven from VA to NY so she could take delivery. We have Friendly service Very competitive pricing Darryl had my wife's car sourced out and had it driven from VA to NY so she could take delivery. We have referred family and friends to Darryl over the years and would gladly do so again. More
I NEED WIPERS FOR MY EQUINOX, WALKED IN WAS GREETED IN A FRIENDLY MANNER, ASKED FOR THE WIPERS FOR MY EQUINOX, THEY WERE IN STOCK, PAID FOR THEM AND LEFT, EASY AS 123 NO ISSUES NO PROBLEMS. FRIENDLY MANNER, ASKED FOR THE WIPERS FOR MY EQUINOX, THEY WERE IN STOCK, PAID FOR THEM AND LEFT, EASY AS 123 NO ISSUES NO PROBLEMS. More
I was looking for a used second car for a couple of months. My family and I had already dealt with unprofessional dealers that practiced the old bait and switch, stated one price on the internet and a months. My family and I had already dealt with unprofessional dealers that practiced the old bait and switch, stated one price on the internet and a different price when we arrived at the dealership, and one price for financing through them and a higher price when using my own financing. Nemet on Hillside Avenue in Jamaica went so far as to sell the car we put a down payment on!! So we had to start our search all over again. My second job of looking for a second car ended when we visited Bical Chevy in Valley stream NY. The first person to approach us was a salesman named Johan. We spotted a nice 2007 Honda CRV that they just got in the day before. I think Johan sensed my frustartion when I refused to fill out any paperwork or give any information until I specifics on the car. He remained professional and pleasant throughout. He and the manager Mike were very willing to negotiate the price of the car. And it did not matter that we had arranged our own financing. I brought my husband back later the same evening to see the car. He can be a hard sell and a sceptic! All the people we interacted with at Bical were terrific. We found the car on Tuesday evening and picked it up on Friday morning. The folks at Bical cleaned it up, waxed it, and even replaced a broken AC compressor at no extra cost to us. They even gased up the car! It looked like a new car when we picked it up. In the future I'll be in the market for a Chevy Suburban and Bical Chevrolet will be the first place I'll go! More
They really care about my car and my financial situation and they work with me. They do great work. I usually wait there for the car and the waiting area is very comfortable. I trust my car in their hands. and they work with me. They do great work. I usually wait there for the car and the waiting area is very comfortable. I trust my car in their hands. When I leave there I feel safe that my car is safe to drive. More
MY 2009 MALIBU HAD A LEACK AND A NOISE. I DID NOT KNOW WHO TO GO,, I WENT TO BICAL CHEVROLET SERVICE DEPARTMENT NOT SURE OF WHAT TO EXPECT. THE SERVICE ADVISOR BRADLY WAS VERY INFORMATIVE. HE TOOK THE TIM WHO TO GO,, I WENT TO BICAL CHEVROLET SERVICE DEPARTMENT NOT SURE OF WHAT TO EXPECT. THE SERVICE ADVISOR BRADLY WAS VERY INFORMATIVE. HE TOOK THE TIME TO EXPLAINED EVERYTHING TO ME AND SHOW ME UNDER THE CAR WHERE THE NOISE AND THE LEACK CAME FROM, I DID UNDERSTAND. TONY ,THE SERVICE MANAGER WAS VERY PROFESSIONAL AND MAKE SURE THAT MY CAR WAS READY TO GO WHEN I CAME FOR IT. THANK YOU BRANDLY AND TONY FOR MAKING THIS "MECHANICAL EXPERIENCE" A POSITIVE ONE. More
IT WAS TH GREAT EXPERIENCE EVER... DIANE WAS VERY ACCOMODATED AND UNDERSTANDING OF MY BUDGET ...ANTHONY HELPED ME CHOOSE A CRUZE THAT I LOVE!!!!! AND DELIA CUSTOMER RELATIONS WAS ALWAYS VERY ATTENTIV ACCOMODATED AND UNDERSTANDING OF MY BUDGET ...ANTHONY HELPED ME CHOOSE A CRUZE THAT I LOVE!!!!! AND DELIA CUSTOMER RELATIONS WAS ALWAYS VERY ATTENTIVE TO MAKE SURE I WAS USING HER WORDS: "COMPLETELY SATISFIED".. DIANE, ANTHONY AND DELIA.. YES I AM COMPLETELY SATISFIED WITH BICAL CHEVROLET AND I LOVE MY CHEVY CRUZE... THANK YOU BICAL I AM A CHEVY GIRL NOW!! More
Yes I would recommend my freinds to this dealer, the service mangers with with you they dont try throwing things you dont need they tell you the facts. service mangers with with you they dont try throwing things you dont need they tell you the facts. More