Bev Smith Toyota - Service Center

My experience was a pleasant one. The staff was friendly and displayed a genuine concern for their customers. The ambience was relaxing, the place was clean. The waiting areas were cl The staff was friendly and displayed a genuine concern for their customers. The ambience was relaxing, the place was clean. The waiting areas were clean and snacks were served graciously ☺. Overall, great experience!! More

We purchased our vehicle on May 6th, paid in full! Only received one key! Was told we had to wait and if they could not get the other original key from the previous owner then they would order one t Only received one key! Was told we had to wait and if they could not get the other original key from the previous owner then they would order one to be made by the parts department! We’ve waited over one whole month, I called the parts department and they told me they could have programmed the additional key day one with the one key that was given to us on day one! Instead we’re the ones who had to suffer day after day with only one key for over a month! Very disappointing, frustrating and disheartening to very loyal customers for years! More

Great service with Kim. Everything was on time and professionally done. And the free care wash was a plus! Everything was on time and professionally done. And the free care wash was a plus! More

Kim was on Top. of her game with our 2024 Camry scheduled service. Never a worry with Kim. of her game with our 2024 Camry scheduled service. Never a worry with Kim. More

I had a great experience with the service. From the moment I arrived, the staff was friendly, knowledgeable, and efficient. Heaven Flores took the time to explain everything clearly. The waiti From the moment I arrived, the staff was friendly, knowledgeable, and efficient. Heaven Flores took the time to explain everything clearly. The waiting area was clean and comfortable. I’ll definitely be back for future maintenance. Highly recommend! More

Parts for my truck were on backorder, it took a month and a half for the parts to arrive. I received an email stating that the parts had arrived, and when I called to set up an appointment, I was told that t a half for the parts to arrive. I received an email stating that the parts had arrived, and when I called to set up an appointment, I was told that the parts were not there. Followed back up on my own on a few days later, to find that the parts had arrived. Service was scheduled for Saturday, which took about three hours and I was never offered a courtesy vehicle. Being that I just purchased the vehicle a little over a month ago, I figured that would be a nice gesture for my business. Jonathan took good care of me along with another gentleman that took my vehicle and got it washed after the service was complete. The truck is running fine now. More

Great customer service from John. He was very helpful in helping me to understand what was going on with my car. He was very helpful in helping me to understand what was going on with my car. More

The best place to di business, and Joé and all the people there are wonderful there are wonderful More

I don’t believe the diagnostic test was accurate. I believe that based on what I told the service person, the information provided was based on what I said. I told the tech that Toyota Weston didn’t I believe that based on what I told the service person, the information provided was based on what I said. I told the tech that Toyota Weston didn’t put oil in the car when the car was previously serviced and that the car stalled out when I traveled to Texas and based on that information, I was advised that I need a new engine and that the year of the car makes it difficult for the oil to go to different parts of the vehicle. I will follow up with another mechanic to see if that is truly the case. More

Service was quick and efficient. I appreciated that the car was washed upon return to me I appreciated that the car was washed upon return to me More