Bev Smith Toyota
Fort Pierce, FL
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I recently moved to the area from West Palm Beach. This was my first visit to Bev Smith Toyota. The dealership in WPB was amazing so I had high expectations. Bev Smith is working out of tents and c This was my first visit to Bev Smith Toyota. The dealership in WPB was amazing so I had high expectations. Bev Smith is working out of tents and completely EXCEEDED my expectations. I was amazed and the Service Professional "Heaven" was amazing. I would highly recommend Bev Smith and ask for Heaven. More
Great people work at Bev Smith Toyota. Thank you all for being awesome and helpful. It's a pleasure meeting all of you and I'll be back again. Thank you all for being awesome and helpful. It's a pleasure meeting all of you and I'll be back again. More
Their customer service is amazing. Also, the salesman Luis is an amazing sales person. He is very kind and confirms everything and makes sure we in the same page! Amazing!!! Also, the salesman Luis is an amazing sales person. He is very kind and confirms everything and makes sure we in the same page! Amazing!!! More
Pierre deserves a five star rating for his outstanding customer service!! He made my visit safe and enjoyable!! I was not expecting to buy anything the day I dropped in, he wasn't pushy just obliged my i customer service!! He made my visit safe and enjoyable!! I was not expecting to buy anything the day I dropped in, he wasn't pushy just obliged my interest in the new hybrid for 2024. To my surprise, he helped me with moving golf bag, bowling bag, etc a lot of stuff!! My plate, insurance, and registration, all taken care of!! No brainer!! More
I dropped off my vehicle on Sept 5th to Bev Smith Toyota's Collision Center for repairs after an accident. It has been 21 days without a set timeframe of when my vehicle will be repaired! Either I Toyota's Collision Center for repairs after an accident. It has been 21 days without a set timeframe of when my vehicle will be repaired! Either I or my daughter have spoken to Janessa, Abby, their manager and a Customer Relations manager, Ms. Ivey who although polite have not assisted or shown empathy for this level of poor customer experience. They insist on placing blame entirely on the insurance company while not acknowledging their own part. In first, not following insurance's specific instructions on how to properly submit claim for payments and second, not taking initiative in advising me earlier of delays with insurance. Each time I got any information was because I personally called, went down there or had my daughter call them to find out what was wrong. This was a very disappointing experience in not only poor customer relations but a lack of integrity which is something I highly value as a pastor! More
Outstanding experience . Special kudo’s to salesman Jean D.. the general manager even came by and introduced himself and asked how everything was going Special kudo’s to salesman Jean D.. the general manager even came by and introduced himself and asked how everything was going More