Bev Smith Toyota

Their customer service is amazing. Also, the salesman Luis is an amazing sales person. He is very kind and confirms everything and makes sure we in the same page! Amazing!!! Also, the salesman Luis is an amazing sales person. He is very kind and confirms everything and makes sure we in the same page! Amazing!!! More

Pierre deserves a five star rating for his outstanding customer service!! He made my visit safe and enjoyable!! I was not expecting to buy anything the day I dropped in, he wasn't pushy just obliged my i customer service!! He made my visit safe and enjoyable!! I was not expecting to buy anything the day I dropped in, he wasn't pushy just obliged my interest in the new hybrid for 2024. To my surprise, he helped me with moving golf bag, bowling bag, etc a lot of stuff!! My plate, insurance, and registration, all taken care of!! No brainer!! More

Pierre was amazing! He even helped clean my new ride. I would use him again. He even helped clean my new ride. I would use him again. More

I dropped off my vehicle on Sept 5th to Bev Smith Toyota's Collision Center for repairs after an accident. It has been 21 days without a set timeframe of when my vehicle will be repaired! Either I Toyota's Collision Center for repairs after an accident. It has been 21 days without a set timeframe of when my vehicle will be repaired! Either I or my daughter have spoken to Janessa, Abby, their manager and a Customer Relations manager, Ms. Ivey who although polite have not assisted or shown empathy for this level of poor customer experience. They insist on placing blame entirely on the insurance company while not acknowledging their own part. In first, not following insurance's specific instructions on how to properly submit claim for payments and second, not taking initiative in advising me earlier of delays with insurance. Each time I got any information was because I personally called, went down there or had my daughter call them to find out what was wrong. This was a very disappointing experience in not only poor customer relations but a lack of integrity which is something I highly value as a pastor! More

Outstanding experience . Special kudo’s to salesman Jean D.. the general manager even came by and introduced himself and asked how everything was going Special kudo’s to salesman Jean D.. the general manager even came by and introduced himself and asked how everything was going More

Willing to work with you on price. Little chaotic due to construction of Main building. Little chaotic due to construction of Main building. More

We had a wonderful experience purchasing our new 2023 4-Runner, everyone was courteous and helpful. Will definitely recommend Bev Smith Toyota. 4-Runner, everyone was courteous and helpful. Will definitely recommend Bev Smith Toyota. More

This is truck number 7 that ive bought at Bev Smith Toyota ,Im very pleased with the service i get there between the sales team and the service dept. Toyota ,Im very pleased with the service i get there between the sales team and the service dept. More

Good customer service and fast transaction speed. No issues with transaction from start to finish. No issues with transaction from start to finish. More

The whole staff is willing to do what is necessary to help us get into a new car help us get into a new car More