Bettenhausen Chrysler Dodge Jeep Ram - Service Center

The Service Dept is excellent. Always honest about what needs to be done with the vehicle. Always honest about what needs to be done with the vehicle. More

Great fast service. Great service adviser. Very nice shop. Thanks for the help on our warranty job. Great service adviser. Very nice shop. Thanks for the help on our warranty job. More

Clean environment and nice people at all levels making sure I have everything I needed. sure I have everything I needed. More

Very clean, friendly staff. They made my recall process easier than I could've imagined. Very informative staff. They made my recall process easier than I could've imagined. Very informative staff. More

Efficient operation. Friendly knowledgeable staff. The waiting area is clean and comfortable. Overall, a nice experience! Friendly knowledgeable staff. The waiting area is clean and comfortable. Overall, a nice experience! More

They are the best professional and Quality company will ever be associated with! I will never go to another place again they have taken care of me time and time again! ever be associated with! I will never go to another place again they have taken care of me time and time again! More

We had an appt for maintenance work on our Durango and everything was done in the time promised. Great service! Very friendly everything was done in the time promised. Great service! Very friendly More

Clean facility and speed of maintenance on my car. Thank you and love the new place. I’ll be back Thank you and love the new place. I’ll be back More

The facility is clean new and people are friendly and provide good communication. Waiting room was comfortable. provide good communication. Waiting room was comfortable. More

I went in for recall work on my Jeep Liberty (recall N46). Their demeanor was kind and seemly professional in nature..... BUT.... They refused to do my recall work for what they called level "Level 5 c N46). Their demeanor was kind and seemly professional in nature..... BUT.... They refused to do my recall work for what they called level "Level 5 corrosion" of my frame of my vehicle. I've been under my vehicle and I know exactly what is going on with the rust. Its 100% surface rust and most certainly not level 5 corrosion. Their techs were slammed that day and simply didn't want to do the free work that a recall requires. I had my techs at the shop I work at double check for level 5 corrosion and all my techs agreed this was a total line of xx they gave me to just get me out of there without having to do actual work for a recall. I work on vehicles professionally by trade and will being doing the work myself to protect my vehicle from a catastrophe caused by the design flaws of the engineers at JEEP. I'll have to come out of pocket for the recall work in doing it myself due to Bettenhausen's gross failure to do their job. I HIGHLY recommend no one do business with this company in any way, shape, or form! Terrible business practices! More