Bettenhausen Chrysler Dodge Jeep Ram - Service Center
Lockport, IL
91 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center
Dean, the service representative was very helpful by keeping me informed about what was happening with my truck. I also liked the way he made sure that I was comfortable with everything that was being d keeping me informed about what was happening with my truck. I also liked the way he made sure that I was comfortable with everything that was being done!☺️ More
Hello Bettenhausen I just have one complaint and that is that I trust you service writer except one gentleman and his name is Joey he out and lied to me about a previous repair I had done and my issue was t that I trust you service writer except one gentleman and his name is Joey he out and lied to me about a previous repair I had done and my issue was that the lock for my wheels wasn’t in my car and I know it always go back in the glove box, well I asked Joey to ask the mechanic about my whells locks and because I assumed the tire had to come off for replace the timing cover gasket but Joey actually told me that the mechanic never removed my tore that he just turned the wheel to changed the gasket which to didn’t sound right, anyway I went to Discount tire and was able to buy another lock and when I went to rotate my tires they the tire that was removed by the mechanic was torqued to 100 ft/lbs and that’s the proper torque but I make it 75 ft/lbs to make it easier for me to remove and rotate, I would appreciate to keep getting the level of honesty as the other service writers now I won’t trust Joey but I will definitely go to a different service writer sir, I have bought several vehicles from you guys and the level of honesty is tremendous except for Joey, well I hope youkeep up the good work sir. Regards Edward Gonzalez More
Everyone was super nice. Joey and Manny are awesome people! They made it so stress free from Manny making the appointment. To Joey dropping off my Jeep and picking me up! Joey and Manny are awesome people! They made it so stress free from Manny making the appointment. To Joey dropping off my Jeep and picking me up! More
It was a great experience. Everyone was friendly and professional. The work was done quickly and the cost was very reasonable. There was even a free shuttle service to get me t Everyone was friendly and professional. The work was done quickly and the cost was very reasonable. There was even a free shuttle service to get me to and from while my car was being worked on. More
Still don’t know what they doing there the workers they charge my wife for a oil change on top of the oil change package she just got too how u do that charge my wife for a oil change on top of the oil change package she just got too how u do that More
This is the third time I’ve had a bad experience here. They do not return calls. They tell you is going to take 45 minutes and then it takes three hours. the first time while waiting for my car to be repa They do not return calls. They tell you is going to take 45 minutes and then it takes three hours. the first time while waiting for my car to be repaired. A salesman came and told me I could get this new jeep for X amount, and when it came time to sign the papers, it was thousands of dollars more. More