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Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.5
168 Reviews
Call Service Center (815) 524-0642

168 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

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December 21, 2024

Prompt and friendly customer service. Time to have oil change and tire rotation was excessive. More

by cmbachman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mandara
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Dec 24, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We appreciate your kind words about our prompt and friendly customer service. We understand that the wait time for your oil change and tire rotation was longer than expected, and we value your input. Please feel free to reach out to us directly so we can address your concerns further. We hope to serve you better during your next visit to Bettenhausen Chrysler Dodge Jeep RAM of Lockport! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 20, 2024

Cleanliness atmosphere friendly faces. Very polite. helpful patient with the customers. Happiness. Like to talk with customers More

by Yvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mchugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the cleanliness, atmosphere, and friendly service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team takes pride in being helpful and patient, making sure every customer feels valued. We appreciate your kind words and hope to see you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 20, 2024

Great service. Very helpful and knowledgeable. They resolved the problem quickly. They really care about their customers. More

by amk722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey
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Dec 22, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team is dedicated to providing helpful and knowledgeable service, and it’s wonderful to know that we were able to resolve your issue quickly. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 19, 2024

Living in Homer Glen I LOVE the new location. Service was excellent and everyone very nice. More

by lockportgator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in service. Also said hi to Amy from the Tinley Park location that has dealt with our jeep problems.
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Dec 21, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you love our new location and had an excellent experience with our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Your kind words about our service and staff mean a lot to us. We look forward to welcoming you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 16, 2024

The service is always dome in a timely fashion, and the customer service is excellent. Great communication! More

by bech1964
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Franco
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Dec 18, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you consistently experience timely service and excellent customer care at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Your feedback about great communication is greatly appreciated. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 14, 2024

I needed an oil change, and looked for a dealer that operates the "Express Oil Change," Everything was excellent, from first "getting in line" on the app, the updates about timing, check in and pick up More

by mlfoster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal - service advisor
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Dec 15, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We’re thrilled to hear that your experience with our Express Oil Change at Bettenhausen Chrysler Dodge Jeep RAM of Lockport was excellent. It's great to know you appreciated the updates and the technician's video summary. We look forward to assisting you with your next car purchase! Come visit us again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 14, 2024

Staff were very friendly and professional. They did a great job and cleaned my entire car. I didn’t have to wait long either. Highly recommend! More

by aszymanski094
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Hayes
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Dec 15, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that our team provided you with friendly and professional service, and that you loved the car cleaning. Your recommendation means the world to us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We look forward to seeing you again next time! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 11, 2024

Did not have to wait too long and my problem was fixed and now it’s driving smoothly. More

by cyntrob1963
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
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Dec 12, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your positive feedback! We're thrilled to hear that your problem was resolved quickly and your vehicle is driving smoothly again. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to provide efficient and effective service. We look forward to seeing you again for any future needs! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 11, 2024

Had a check engine light on, they were able to repair and return the jeep in adequate time. More

by JL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Dec 12, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, for your kind words! We appreciate your feedback on our service for your Jeep. It’s great to hear that we could address the check engine light issue promptly. We look forward to assisting you again at Bettenhausen Chrysler Dodge Jeep RAM of Lockport! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 11, 2024

I had an excellent experience with the customer service rep! I would recommend this de More

by beatrizh4
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristal Jones
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Dec 12, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful feedback! We're thrilled to hear about your excellent experience with our customer service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We appreciate your recommendation and look forward to welcoming you back! Sincerely, The Team at Bettenhausen CDJR of Lockport

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