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Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.4
91 Reviews
Call Service Center (815) 524-0642

91 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

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October 28, 2024

I was very impressed by the communication, fast service and overall service experience. All the employees were helpful and communicative and positive. Thanks ! More

by marylynnmatthis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
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Oct 30, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We are thrilled to hear that you were impressed with the communication and fast service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team works hard to ensure a positive experience for our customers, and your feedback truly highlights their efforts. We appreciate your kind words and look forward to serving you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 28, 2024

Great service and timely action to my needs. Every minute my truck is down cost my company money. I greatly appreciate their professionalism and communication during my service. A great Change o More

by mike@sandmhotshot.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Oct 30, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We understand how crucial it is to minimize downtime for your truck and appreciate your recognition of our professionalism and communication. It's great to know we could provide a welcoming change of pace for you. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 27, 2024

Follow-up video review was perfect. It was very informative. Nice touch! The staff were also very pleasant More

by jtreiniche
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Oct 29, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you found the follow-up video informative and that our staff made a positive impression on you. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to provide excellent service and valuable resources for our customers. We appreciate your kind words and look forward to seeing you again! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 25, 2024

Got in and got out. The last few times going to Lockport has been a helpful pleasure. Thanks Joey! More

by rbjackson1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
Report | Print
Oct 28, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, we truly appreciate your kind words! We're thrilled to hear that your recent visits to Bettenhausen Chrysler Dodge Jeep RAM of Lockport have been a helpful pleasure. Joey will be happy to know that he made a positive impact on your experience. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 24, 2024

They talk care of my car. A bit pricy compared to competion. Efficient review of care needs More

by xdakotax05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Oct 25, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your review! We're glad to hear that we took care of your car efficiently at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We strive to provide quality service, and we appreciate your feedback regarding pricing. If you have any further questions or need assistance, feel free to reach out. We hope to see you again! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 24, 2024

Very nice dealership, friendly and knowledgeable representative helped me with service requirements, the new location works perfectly for me More

by 2dirich2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy in service was great
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Oct 25, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team is dedicated to providing friendly and knowledgeable service, and we're glad the new location is convenient for you. We look forward to assisting you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 24, 2024

Kyle is awesome! Very friendly and professional. So glad he moved over from Orland to Lockport. More

by carolinejarosik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in Service
Report | Print
Oct 25, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, Kyle! We’re thrilled to hear that you had a great experience with us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It’s always wonderful to have friendly and professional team members like Kyle helping our customers. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 24, 2024

Service was good not excellent . They replaced my oil pump but tried to push for more routine maintenance service based on mileage. They recommended a coolant flush and no they did More

by magnum4488
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Oct 25, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your feedback. We appreciate you taking the time to share your experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Your feedback is important to us and helps us improve our standards. If you have further concerns, please feel free to reach out to us directly. We hope to assist you better in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 24, 2024

The staff is wonderful, they will always go above and beyond to provide excellent service. More

by lupezavala2776
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 25, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We truly appreciate your recognition of our wonderful staff at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We're dedicated to going above and beyond to ensure excellent service for all our customers. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 24, 2024

Did great job. I appreciated the concierge service back and forth from my house. Will come again! More

by dowlinghotair
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joel
Report | Print
Oct 25, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear you appreciated our concierge service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We look forward to welcoming you back again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

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