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Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.5
168 Reviews
Call Service Center (815) 524-0642

168 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

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January 05, 2025

Crystal and the team very friendly and professional. The new building and location are a pleasant addition. More

by 426hockey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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January 03, 2025

Everyone here was very friendly and professional, and I appreciate how they were able to determine the issue with my car. Thank you! More

by KLVANDENBERG
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Navarrete
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey
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January 02, 2025

Greeted in professional manner. Work completed quickly and was provided information related to recall. Pick up of truck went smoothly. More

by ohenry6789
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny
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Jan 03, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're glad to hear that you were greeted professionally and that your truck service was completed quickly. It's great to know that the recall information was communicated effectively and that your pickup experience went smoothly. We appreciate your positive feedback and look forward to serving you again at Bettenhausen Chrysler Dodge Jeep RAM of Lockport! Sincerely, The Team at Bettenhausen CDJR of Lockport

January 02, 2025

I have been in for service for a couple different things over the last month and all the service reps have been fantastic, including Joey, Amy and others. More

by cecar17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey, Amy and everyone has been great.
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January 02, 2025

It’s the best experience I’ve ever had in any dealership. Everyone there was very friendly and helpful. I won’t go to any other dealership from now on. More

by walls1959
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everyone all departments were very helpful. I don’t know their names. I think you have too many surveys.
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January 01, 2025

Great people in service department very helpful and service was done when they said it would be More

by aelynch25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
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Jan 03, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our service department at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team works hard to provide excellent service and timely assistance. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

January 01, 2025

Wipers work but make loud noise when running. Back defrost parts on order for a couple weeks and not informed when will be in or repaired. More

by Beach bum
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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December 31, 2024

Got scheduled for appointment very quickly and good customer service . Parts ordered and received quickly. More

by kschird
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department names unknown
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Jan 01, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We're glad to hear that you experienced quick scheduling and good customer service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team strives to ensure parts are ordered and received promptly. If you have any further questions or need assistance, feel free to reach out. We look forward to seeing you again! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 31, 2024

In and out, and easy to make appt and don’t try to upsell- very honest More

by skmandl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
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Jan 01, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that you had a quick and straightforward experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We pride ourselves on our honesty and integrity, and your feedback truly means a lot to us. We look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 30, 2024

Kyle is Service did a great job. The whole team at the dealership was amazing. Best customer service by far in any industry. More

by Andrew Cummings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Jan 01, 2025 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, Andrew! We truly appreciate your kind words about Kyle and our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It’s wonderful to hear that you had such a positive experience with our customer service. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

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