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Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.4
88 Reviews

88 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

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November 04, 2024

The staff is highly competent and professional. Work is completed in a timely fashion, which is why I service my car only at their dealership. More

by allaboutkcb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy in service department
Nov 06, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that you find our staff at Bettenhausen Chrysler Dodge Jeep RAM of Lockport to be highly competent and professional. Timely service is very important to us, and we're glad you choose us for your car's needs. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 03, 2024

Hi just wanted to said Amy was extremely professional in all aspects of my visit,very supportive and helpful with everything,I am very satisfied with everything they did,thank you Amy More

by rolol712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
Nov 05, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We’re thrilled to hear that Amy provided you with such professional and supportive service during your visit to Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Your satisfaction is our priority, and it’s great to know that our team met your expectations. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 03, 2024

Excellent service. You completed my request in a timely and professional manner. You fixed my issue that another dealership couldn't. More

by denslusarski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Pattenaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bettenhausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that we could resolve your issue in a timely and professional manner, especially when another dealership couldn't. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to provide the best service possible. We hope to see you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 02, 2024

Everyone was very polite and friendly. Service was fast with no appointment. They put a seat and steering wheel cover keeping everything clean. More

by abronislaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal,
Nov 05, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport to be polite and friendly. It's great to know that you appreciated our fast service and the care we take to keep everything clean. We look forward to seeing you again next time! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 02, 2024

From the phone call to make the appointment to receiving my keys at the end of the service, Crystal was so friendly, helpful and welcoming. I will make sure to always return for any service needed for my ca More

by tmm924
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal, Service Department
Nov 05, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We’re thrilled to hear that Crystal provided you with such friendly and helpful service. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to create a welcoming experience for all our customers. We look forward to seeing you again for any future service needs! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 02, 2024

I could not have asked for a better experience. The entire service department helped ease any anxiety I had and thoroughly explained everything. I would highly recommend Bettenhausen of Lockport to More

by DEBORAH.UZNANSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy, Crystal
Nov 05, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our service department at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team is dedicated to providing thorough explanations and support to ease any concerns. We truly appreciate your recommendation and look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 02, 2024

I always look forward to going in for service because they are friendly and professional. The waiting are is always clean and comfortable too. More

by Marstazz69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean , Kyle , Amy and Joe in service
Nov 05, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We appreciate your kind words about the friendly and professional service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We're glad you find our waiting area clean and comfortable. We look forward to seeing you again for your next service! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 02, 2024

Excellent service. Service advisory Kyle made me feel like I’m part of family. Great Communication. More

by pchuchra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mandra ⭐️⭐️⭐️⭐️⭐️
Nov 05, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you received excellent service and that Kyle made you feel like part of the Bettenhausen Chrysler Dodge Jeep RAM of Lockport family. Our team is committed to great communication, and it's fantastic to know we met your expectations. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 31, 2024

My service was outstanding. Very efficient, accurate, friendly and timely. Franco and Crystal are the best. Thank you. More

by bconrad318
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal and Franco
Nov 01, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We’re thrilled to hear that you had an outstanding service experience with us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Franco and Crystal are indeed exceptional team members, and we appreciate you highlighting their efforts. We look forward to welcoming you back for your next visit! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 31, 2024

So easy to do business! Jose Silvia is AMAZING to work with! He definitely goes above and beyond! Not your typical “car salesman” or “dealership” they really care about thei More

by Amanda Salerno
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Silvia
Nov 01, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, Amanda! We're thrilled to hear about your fantastic experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Jose is indeed a valued member of our team, and we're glad he could assist you so well. Our commitment to exceptional service shines in both sales and our service department, and we truly appreciate your kind words. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

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