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Bettenhausen Chrysler Dodge Jeep Ram - Service Center
Lockport, IL
223 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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Workmanship
Service Time
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223 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center
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October 19, 2024
This is the third time I’ve had a bad experience here. They do not return calls. They tell you is going to take 45 minutes and then it takes three hours. the first time while waiting for my car to be repa They do not return calls. They tell you is going to take 45 minutes and then it takes three hours. the first time while waiting for my car to be repaired. A salesman came and told me I could get this new jeep for X amount, and when it came time to sign the papers, it was thousands of dollars more. More
by loriwillmer
Verified CustomerEmployees Worked With
Matt in service
October 18, 2024
By far the best dealership I've had an experience with. I'm proud to be driving around a vehicle from this dealer.. thank you! Big Al in sales in Manny and service... A++ I'm proud to be driving around a vehicle from this dealer.. thank you! Big Al in sales in Manny and service... A++ More
by DH
Employees Worked With
Other Employees :
Manny in service...A++
October 17, 2024
It was easy to communicate with advisors. I liked that when I walked into the service department they immediately asked if I needed help with anything. I liked that when I walked into the service department they immediately asked if I needed help with anything. More
by Ds26
Employees Worked With
Joey in the Service Department
October 16, 2024
Service associate was pleasant and very helpful. Service technician explained all his findings and what work would be required. Overall experience was excellent. Service technician explained all his findings and what work would be required. Overall experience was excellent. More
by wjb84
Employees Worked With
Amy
October 15, 2024
Helpful friendly staff, beautiful clean facility. Prompt service, explained exactly needed to get done, and delivered. Got complimentary car wash also. Prompt service, explained exactly needed to get done, and delivered. Got complimentary car wash also. More
by stpaul1185
Employees Worked With
Amy
October 14, 2024
Manny in the service department was great. We had to come in late in the day. Our service lights for battery and start/stop came on. He communicated the issue very timely as our auxiliary batt We had to come in late in the day. Our service lights for battery and start/stop came on. He communicated the issue very timely as our auxiliary battery went bad. He was able to get this fixed same day for us which we greatly appreciated it. More
by corina_cardamone
Employees Worked With
Manny Franco-Service Dept
October 13, 2024
Serivice team members were very helpful and polite. Explained the repair and available options. Offered to give a ride home while I waited for oil change. Explained the repair and available options. Offered to give a ride home while I waited for oil change. More
by shingtnt
Employees Worked With
Dean in service
October 12, 2024
Dealership forgot to put bolts that hold the skid plate on.....tried to deny fault on.....tried to deny fault More
by davidmotes2388
Employees Worked With
