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Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.6
224 Reviews
Call Service Center (815) 524-0642

224 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

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November 06, 2024

Trying to steal money from the consumer. I had there mechanics do a check on my srt8. All things mechanical. They came up with I need new rack and pinion and outer tie rod. 1600 bucks! So I More

by adajada818623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Amy
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Nov 12, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Our team has acknowledged this review.

November 06, 2024

Still the best in business by any means. . BITBAM. Great job bettenhausn team.. DODGE lifer here.. More

by DH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mchugh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alan "Big Al" Caruthers II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bettenhausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We truly appreciate your kind words and are thrilled to hear that you consider us the best in the business. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 05, 2024

Quick service in the oil express bay. Also noted my coolant was old.... 100K, recomended resplacement and i agree. More

by Joe Krzyszkowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mandra
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Nov 07, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you, Joe, for your positive review! We're glad to hear that you had a quick service experience in our oil express bay at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's great that our team helped you identify the need for coolant replacement as well. We appreciate your feedback and look forward to seeing you again for any future service needs! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 05, 2024

Best service and hospitality around they are friendly and very helpful would never go to another dealership More

by JRios23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
crystal
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Nov 07, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're delighted to hear that you had a great experience with us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team is dedicated to providing exceptional service and hospitality, and your feedback is truly appreciated. We look forward to welcoming you back in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 04, 2024

I am disappointed that we brought our vehicle in a few weeks ago to ABS and AWD warning light and a sensor was replaced. But after the repair was made we noticed that the Bluetooth was no longer wo More

by s.lecompte
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Prefer to not list
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Nov 06, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We understand your frustration regarding the issues you've encountered with your vehicle's Bluetooth after the recent service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We appreciate your feedback, and we encourage you to contact us directly so we can look into this matter further and work towards a resolution. Your satisfaction is important to us, and we are committed to maintaining the high standards you expect. Thank you for giving us the opportunity to address your concerns. Sincerely, The Team at Bettenhausen CDJR of Lockport

November 04, 2024

Very communicative, helpful, and friendly. Would definitely go back to the dealership. Appreciate what they do. More

by Ds26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joey
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Nov 06, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We truly appreciate your kind words about the communication and helpfulness of our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We're glad to hear that you had a positive experience and we look forward to welcoming you back in the future. Thank you for choosing us! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 04, 2024

The staff is highly competent and professional. Work is completed in a timely fashion, which is why I service my car only at their dealership. More

by allaboutkcb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy in service department
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Nov 06, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your fantastic review! We're thrilled to hear that you find our staff at Bettenhausen Chrysler Dodge Jeep RAM of Lockport to be highly competent and professional. Timely service is very important to us, and we're glad you choose us for your car's needs. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 03, 2024

Excellent service. You completed my request in a timely and professional manner. You fixed my issue that another dealership couldn't. More

by denslusarski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Pattenaude
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Bettenhausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 05, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that we could resolve your issue in a timely and professional manner, especially when another dealership couldn't. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to provide the best service possible. We hope to see you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 03, 2024

Hi just wanted to said Amy was extremely professional in all aspects of my visit,very supportive and helpful with everything,I am very satisfied with everything they did,thank you Amy More

by rolol712
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
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Nov 05, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We’re thrilled to hear that Amy provided you with such professional and supportive service during your visit to Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Your satisfaction is our priority, and it’s great to know that our team met your expectations. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

November 02, 2024

Everyone was very polite and friendly. Service was fast with no appointment. They put a seat and steering wheel cover keeping everything clean. More

by abronislaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Krystal,
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Nov 05, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport to be polite and friendly. It's great to know that you appreciated our fast service and the care we take to keep everything clean. We look forward to seeing you again next time! Sincerely, The Team at Bettenhausen CDJR of Lockport

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