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Bettenhausen Chrysler Dodge Jeep Ram - Service Center

Lockport, IL

4.5
125 Reviews
Call Service Center (815) 524-0642

125 Reviews of Bettenhausen Chrysler Dodge Jeep Ram - Service Center

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December 28, 2024

Kept us informed, friendly, knowledgeable offered us alternative. Took the time to explain everything thing to us no matter how often we asked. More

by srhoward1120
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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December 26, 2024

Service was quick, well done. Consultation was polite and thorough All work was done as promised More

by fhyla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Bettenhausen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 27, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that your service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport was quick and thoroughly completed as promised. It's great to know that our team provided you with a polite and detailed consultation. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 25, 2024

Excellent service and very friendly staff, they don’t hesitate to help you if you have any questions! More

by jramirez27ja
Recommend Dealer
Yes
Employees Worked With
Amy
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Dec 26, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience with our friendly staff at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team is always here to help with any questions you may have. We hope to see you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 24, 2024

Bettenhausen over delivered for my recent service. Took the Jeep in for full clutch replacement under recall (yes, they still make manual Jeeps!!). Supposed rto be a 2 day job, called me at 4PM same More

by kyudis74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cant Remember
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Dec 26, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We are thrilled to hear that your recent service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport exceeded your expectations. It's great to know that we were able to get your Jeep ready so quickly for the clutch replacement! We take pride in our team's professionalism, and we’re glad you experienced it firsthand. We look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 22, 2024

Kyle in service is great and gets the service my vehicle needs done in a timely manner. More

by beshoar.vincent
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Dec 24, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that Kyle provided you with great service and got your vehicle's needs taken care of promptly. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to offer excellent customer experiences. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 21, 2024

Just changed dealerships You live up to your word, Kyle and your staff are excellent More

by k.fonfara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mandra
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Dec 23, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's wonderful to know that Kyle and our team made a positive impression. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 21, 2024

Everything was fine when I got my oil change for my Challenger. Crystal did a great job. More

by russ doveri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Crystal
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Dec 23, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear everything went smoothly during your oil change for your Challenger and that Crystal provided you with great service. We appreciate your feedback and look forward to serving you again at Bettenhausen Chrysler Dodge Jeep RAM of Lockport! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 21, 2024

Prompt and friendly customer service. Time to have oil change and tire rotation was excessive. More

by cmbachman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mandara
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Dec 24, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your feedback! We appreciate your kind words about our prompt and friendly customer service. We understand that the wait time for your oil change and tire rotation was longer than expected, and we value your input. Please feel free to reach out to us directly so we can address your concerns further. We hope to serve you better during your next visit to Bettenhausen Chrysler Dodge Jeep RAM of Lockport! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 20, 2024

Great service. Very helpful and knowledgeable. They resolved the problem quickly. They really care about their customers. More

by amk722
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joey
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Dec 22, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We’re thrilled to hear that you had a great experience with us at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team is dedicated to providing helpful and knowledgeable service, and it’s wonderful to know that we were able to resolve your issue quickly. We appreciate your support and look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

December 20, 2024

Cleanliness atmosphere friendly faces. Very polite. helpful patient with the customers. Happiness. Like to talk with customers More

by Yvonne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Mchugh
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 22, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed the cleanliness, atmosphere, and friendly service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our team takes pride in being helpful and patient, making sure every customer feels valued. We appreciate your kind words and hope to see you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

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