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Bettenhausen Chrysler Dodge Jeep Ram
Lockport, IL
154 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced.
Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around.
One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people.
Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you.
We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland!
Welcome,
Michael & Troy Bettenhausen
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 154 reviews
October 29, 2024
Al was beyond patient with me during the buying process of my Jeep. He showed me numerous different vehicles until I found the perfect one for me. 10/10 would recommend! of my Jeep. He showed me numerous different vehicles until I found the perfect one for me. 10/10 would recommend! More
by JLynne
Employees Worked With
October 29, 2024
Al was great. We lucked out when the wife was looking for a new Jeep and happened to talk to Al about options before coming in. He walked us through multiple vehic We lucked out when the wife was looking for a new Jeep and happened to talk to Al about options before coming in. He walked us through multiple vehicles until she found one she loved. Between Al and the dealership, she was extremely happy with her sales experience. More
by Kemkid
Employees Worked With
October 29, 2024
As soon as I met Big Al I felt like I was meeting a friend. None of us really like going into car dealers but I can honestly say that I had the best experience. I felt like family. Laughing and having friend. None of us really like going into car dealers but I can honestly say that I had the best experience. I felt like family. Laughing and having a good time while feeling like I was actually being taken care of. Excellent customer service! Thank you Big Al!! More
by mattrichards1
October 29, 2024
i was very disappointed in the cleaning of my car there are streaks on the outside of the car and the windshield is terrible are streaks on the outside of the car and the windshield is terrible More
by leonard.potym
Verified CustomerEmployees Worked With
October 29, 2024
Working with ‘Big Al’ was an amazing experience! He helped my son purchase his first car and the process so smooth. Al was honest, trustworthy and ensured my son was buying the car right for him. Af He helped my son purchase his first car and the process so smooth. Al was honest, trustworthy and ensured my son was buying the car right for him. Affordable for a young man starting out. Very pleased and highly recommend working with Al for your car buying needs! He truly does have his customers best interests in mind. More
by Katiedid1107
Employees Worked With
October 29, 2024
Great new dealership in Lockport! Great service and not pushing like your traditional dealership! Definitely the stress free route to go when buying a vehicle! Great service and not pushing like your traditional dealership! Definitely the stress free route to go when buying a vehicle! More
by arctic.mojave
October 29, 2024
The process was very easy. I have bought from several large dealers in the area and I appreciate that I worked with one person through the entire process. I cant say I have had I have bought from several large dealers in the area and I appreciate that I worked with one person through the entire process. I cant say I have had this experience before. More
by eggers_joe
Employees Worked With
October 28, 2024
I worked with Big Al and he put a ton of effort to track down the Right vehicle and was very flexible. Would absolutely buy through them with him again! down the Right vehicle and was very flexible. Would absolutely buy through them with him again! More
by brendan
Employees Worked With
October 28, 2024
I was very impressed by the communication, fast service and overall service experience. All the employees were helpful and communicative and positive. Thanks ! and overall service experience. All the employees were helpful and communicative and positive. Thanks ! More
by marylynnmatthis
Employees Worked With
Service dept
