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Bettenhausen Chrysler Dodge Jeep Ram

Lockport, IL

Overview
Employees
Reviews
Vehicles
4.7
565 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced. Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around. One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people. Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you. We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland! Welcome, Michael & Troy Bettenhausen
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16471 W 159th St

Lockport, IL

60441

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Showing 565 reviews

October 12, 2024

Dealership forgot to put bolts that hold the skid plate on.....tried to deny fault More

by davidmotes2388
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Nick Pattenaude
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for sharing your experience with us. We understand your concerns regarding the skid plate and the oversight with the bolts. At Bettenhausen Chrysler Dodge Jeep RAM of Lockport, we strive to maintain high standards and appreciate your feedback. Please feel free to reach out to us directly so we can address your situation and work towards a resolution. Your satisfaction is important to us. Sincerely, The Team at Bettenhausen CDJR of Lockport

October 12, 2024

Jamie was extremely helpful and patient with us during our visits. She was very knowledgeable about the different packages on the Wagoneers/Grand Wagoneers and was more than willing to answer al of our q More

by Dorothy Retzke
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alan "Big Al" Caruthers II
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Kwak
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words, Dorothy! We’re thrilled to hear that Jamie provided you with exceptional service during your visits to Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Her knowledge about the Wagoneers and Grand Wagoneers, along with her willingness to assist, truly makes a difference. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 10, 2024

They fixed my Ram truck very quickly! ! I would go back there again. The service advisor was helpful! More

by giovanna18th
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk
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Oct 11, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your great feedback! We're thrilled to hear that we could quickly get your Ram truck fixed and that our service advisor was helpful. We genuinely appreciate your support and look forward to seeing you again at Bettenhausen Chrysler Dodge Jeep RAM of Lockport! Safe travels! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 10, 2024

Manny was AWESOME! Efficient and outstanding customer service. He went above and beyond. The entire experience was effortless from start to finish. He truly takes pr More

by ajkorbel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Oct 11, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We greatly appreciate your kind words about Manny and are thrilled to hear that he provided you with such efficient and outstanding service at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We strive to make every experience seamless for our customers, and it’s great to know we succeeded. We look forward to seeing you again! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 10, 2024

The Service Dept is excellent. Always honest about what needs to be done with the vehicle. More

by dmcquaid1974
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
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Oct 11, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our Service Department at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Honesty and integrity are essential to us, and we appreciate your recognition of our team's efforts. We look forward to serving you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 10, 2024

Great fast service. Great service adviser. Very nice shop. Thanks for the help on our warranty job. More

by rock64john
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alan "Big Al" Caruthers II
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 11, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you had a great experience with our service team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. It's always our goal to provide fast and helpful service, especially with warranty jobs. We appreciate your kind words and look forward to assisting you again in the future! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 09, 2024

Jose was great! He did not push and gave us space to make the best decision for our family. More

by pcsraineri3
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jose Silva - 5 stars
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Oct 11, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your kind words! We're thrilled to hear that Jose provided you with a great experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We believe in giving our customers the space they need to make the best decisions for their families. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 09, 2024

Clean environment and nice people at all levels making sure I have everything I needed. More

by kevlam24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean
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Oct 11, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you so much for your wonderful review! We truly appreciate your kind words about the clean environment and our team's dedication at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. We strive to make sure our customers have everything they need. We look forward to seeing you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 08, 2024

Very clean, friendly staff. They made my recall process easier than I could've imagined. Very informative staff. More

by AMANDA1BROWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Mandra
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Oct 10, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful review! We're thrilled to hear that you found our team at Bettenhausen Chrysler Dodge Jeep RAM of Lockport to be clean, friendly, and informative during your recall process. Our goal is to make every experience as smooth as possible, and it's great to know we succeeded with you. We appreciate your feedback and look forward to seeing you again! Sincerely, The Team at Bettenhausen CDJR of Lockport

October 07, 2024

The dealership had very friendly and professional staff. It was a very pleasant car buying experience More

by mdmckee
Recommend Dealer
Yes
Employees Worked With
Josh Gabrielson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 09, 2024 -

Bettenhausen Chrysler Dodge Jeep Ram responded

Thank you for your wonderful feedback! We're thrilled to hear that you had a pleasant car buying experience at Bettenhausen Chrysler Dodge Jeep RAM of Lockport. Our friendly and professional staff always strive to provide the best service possible. We hope to see you again soon! Sincerely, The Team at Bettenhausen CDJR of Lockport

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