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Bettenhausen Chrysler Dodge Jeep Ram
Lockport, IL
154 Reviews
As a family-owned dealership for more than 60 years, Bettenhausen CDJR of Tinley Park is committed to providing the best sales and service experience anywhere. From the moment you walk through our doors, you will notice that we are not your typical dealership.Since 1992 we have been Chicagoland’s only “One Price” Dealer. This decision fueled our growth and our ability to deliver a level of service that most people had never experienced.
Then in the fall of 2015 we completed our largest renovation yet, which updated our showroom, offices, and service department all to better serve you, our valued customer. From our new more spacious showroom to our twelve additional service bays, we have the most customer-friendly dealership around.
One thing that hasn’t changed, however, is our commitment to complete customer satisfaction. With our One Price, No Hassle sales approach, we have made the car buying experience more enjoyable for you, along with the dedication of an entire staff of people.
Our family values, honesty, and fair business practices helped make us what we are today and will be a part of the Bettenhausen family for generations to come. We will always look for new ways to better serve our customers. That’s our promise to you.
We invite you to stop in today and experience the difference. Sit in the rugged Jeep Wrangler cabin or bring the family down to see if the Pacifica should be your next minivan. We know you’ll agree that Bettenhausen CDJR is simply the best dealership in Chicagoland!
Welcome,
Michael & Troy Bettenhausen
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 8:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 154 reviews
November 12, 2024
Jeep had a few leaks, no more leaks after service. Took a little longer than anticipated due to waiting on warranty approval. Only suggestion I have is they had signs in the service area saying compli Took a little longer than anticipated due to waiting on warranty approval. Only suggestion I have is they had signs in the service area saying complimentary car wash. I was asked if I wanted it washed as I was ready to drive off. It would have been a nice surprise if it was washed while they were coming to pick me up since it got dirty sitting outside in the rain for 5 days. More
by roonmydogs
Verified CustomerEmployees Worked With
Service
November 12, 2024
Jamie did a great job selling my wife and I a new Grand Cherokee! She was not your typical sales person. She was very nice, respectful, patient and not pushy at all. Jamie got all of are paper work done in Cherokee! She was not your typical sales person. She was very nice, respectful, patient and not pushy at all. Jamie got all of are paper work done in a very quick and timely matter. We will be keeping are ears open if anyone we know are looking for a new car and definitely send them her way. Bettenhausen is very lucky to have a such a great employee working for them! More
by tonygalassi
Employees Worked With
November 12, 2024
It was a very pleasant experience from walking in and being greeted to working with Jamie - Everyone was helpful, knowledgeable, and pleasant. being greeted to working with Jamie - Everyone was helpful, knowledgeable, and pleasant. More
by suzette.chance
Employees Worked With
November 10, 2024
63% of the charges were for labor. I’ve been to 3 other jeep dealers and there isn’t a ridiculous labor charge added. Almost $500 for an oil change and brake fluid is absurd. I won’t b I’ve been to 3 other jeep dealers and there isn’t a ridiculous labor charge added. Almost $500 for an oil change and brake fluid is absurd. I won’t be back. More
by rlkijek
Employees Worked With
I don’t know her name
November 10, 2024
Good overall experience. Pulled in with a radiator issue and they continued to let the vehicle run in the service bay. I had to inform them to shut it off before the thing bl Pulled in with a radiator issue and they continued to let the vehicle run in the service bay. I had to inform them to shut it off before the thing blew up. After they looked at it, they callled me back and updated me on the issues that needed to be addressed. It did take 3 days for them to be able to fix my Wrangler and get it back to me. But overall I will be going back. More
by laporte559
Employees Worked With
Service
November 09, 2024
We had such a good experience here with Allie. She was incredibly knowledgeable about the cars we looked at and took us through the car buying process beautifully! She was incredibly knowledgeable about the cars we looked at and took us through the car buying process beautifully! More
by Ashley
Employees Worked With
November 08, 2024
All around great customer service. Dean went above and beyond to help us with our Wagoneer. Great follow up and explanation of what he could do for us and we left feeling confident and Dean went above and beyond to help us with our Wagoneer. Great follow up and explanation of what he could do for us and we left feeling confident and taken care of. We will definitely recommend this service center to anyone we know. More
by minadata
Employees Worked With
Dean in service center
