Betten Baker Cadillac - Service Center

Impressive greetings and quick service. Although a litte longer than expected. Waiting room very nice with TV, Cof6, and snacks. Although a litte longer than expected. Waiting room very nice with TV, Cof6, and snacks. More

Every since I purchase a car from Betten, I have always had good service with oil changes and and other mechanical things done on my vehicle. had good service with oil changes and and other mechanical things done on my vehicle. More

Always receive fast friendly service. Very comfortable waiting area with beverages and snacks offered. Love the free car wash! Very comfortable waiting area with beverages and snacks offered. Love the free car wash! More

It was a good experience to bring my car to Betten Chevrolet in Muskegon. They did an excellent job and solved all the problems in my car in a short time . Thanks Chevrolet in Muskegon. They did an excellent job and solved all the problems in my car in a short time . Thanks More

Tthe problem with the elect. system appears to have been fixed. Im planning on a drive to Seattle soon carrying my truck camper which weighs apx. 4000 lbs fully loaded with water system appears to have been fixed. Im planning on a drive to Seattle soon carrying my truck camper which weighs apx. 4000 lbs fully loaded with water, propane, food, ect. The trip has had to be put off numerious times due to health reasons. Thats all for now , wish me luck. James E Tobleck More

Purchased a vehicle that needed a few things done. I Had the car a couple days and brought back to have the work done and get detailed. The brakes pads needed replacing and did not get done as discuss I Had the car a couple days and brought back to have the work done and get detailed. The brakes pads needed replacing and did not get done as discussed. The detail job was just a bunch of leather conditioner in a real heavy coat I had to spend an hour wiping down to get it where it should be. They didn’t vacuum the vehicle at all. Overall experience was fine but they did not do the work they said they would and I’m left to deal with it. More

Oil change and rotation appointments still take one and a half hours. I would hope there is someway that time frame could become a smaller window. half hours. I would hope there is someway that time frame could become a smaller window. More

Upselling many things unnecessary and overcharging. Tried selling me an overpriced starter because my battery was bad. Tried selling me an overpriced starter because my battery was bad. More

Betten is knowledgeable, attentive, and friendly sales people and staff. I purchased my truck in January 2025 and remain pleased with my purchase. people and staff. I purchased my truck in January 2025 and remain pleased with my purchase. More

Betten had quick in and out service. Friendly and knowledgeable staff. Very nice and clean facilities. Friendly and knowledgeable staff. Very nice and clean facilities. More