Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Betten Chevrolet GMC Buick of Muskegon

Muskegon, MI

Overview
Employees
Reviews
Vehicles
4.3
98 Reviews
At Betten Chevrolet Buick GMC Cadillac, we warmly invite you to visit our dealership in Muskegon, where our community-driven spirit truly shines. Here, our team collaborates seamlessly to ensure that every visitor from Grand Rapids to Holland, MI, experiences exceptional service and support. We pride ourselves on our wide array of automotive resources, and we're dedicated to going the extra mile for each of you. Whether you're in the market for a new car, exploring financing options, or seeking a dependable service center, our collective goal is to meet your needs with expertise and care. As we often say, “Together, we drive success.” Let’s embark on this journey together, sharing in the excitement and commitment that unite us all at Betten Chevrolet Buick GMC. Your satisfaction and trust are what fuel our passion, and we look forward to welcoming you into our ever-growing family.
Contact Dealership

2474 S. Henry St

Muskegon, MI

49441

Directions

By Type

Showing 98 reviews

June 12, 2025

Last visit recommended $1500 repair that was not needed. Told service rep and no interest More

by MNOWAK2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Greg Pike
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 13, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for sharing your experience with us. I understand your concerns about the suggested repair and appreciate your feedback. At Betten Cadillac, we strive to provide clear and honest communication regarding all service recommendations. If you're open to it, please reach out to us directly to discuss this further. Your satisfaction is important to us, and we want to ensure that we address any issues you may have. Sincerely, Rob Morris | Service Director

June 12, 2025

Described service engine situation and scheduled other routine services. The vehicle was ready by mid-afternoon. Martin arranged for a driver to get me to my destination and return to the dealership. Car More

by neil24
Recommend Dealer
Yes
Employees Worked With
Martin García
Report | Print
Jun 12, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review! We’re thrilled to hear that you had a great experience at Betten Cadillac. It's fantastic that Martin was able to assist you with the service engine situation and arrange a driver for your convenience. We always aim to provide efficient and timely service, and we're glad we could meet your needs. We look forward to seeing you again for your future service needs! Sincerely, Rob Morris | Service Director

June 12, 2025

Tire balance Steve is very nice and always extremely helpful. He is the reason we have all our service done at Betten More

by Dano-mac
Recommend Dealer
Yes
Employees Worked With
Steve Barnes
Report | Print
Jun 12, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you so much for your wonderful review! We're thrilled to hear that Steve has provided you with excellent service and that you choose Betten Cadillac for all your service needs. We truly appreciate your support and look forward to seeing you again soon! Sincerely, Rob Morris | Service Director

June 10, 2025

They picked up our car and replaced the battery and we had it back the next day! Thank you for the quick service!! More

by Sue Grevel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg in service
Report | Print
Jun 11, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you so much for your wonderful feedback, Sue! I am glad to hear that you had a quick and efficient experience with Betten Cadillac. It's our pleasure to provide timely service like replacing your battery. We look forward to serving you again in the future! Sincerely, Rob Morris | Service Director

June 09, 2025

Jeff and Jonovan were great to work with! They helped me find the vehicle I was looking for and answered all of my questions. More

by SARA_KROHN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff and Jonovan
Report | Print
Jun 09, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you! We appreciate your kind words and are thrilled to hear that Jeff and Jonovan provided you with excellent service at Betten Cadillac. We’re always here to help with any questions you may have. We look forward to seeing you again soon! Sincerely, Pete Adkins | padkins@bettengm.com

June 09, 2025

Good service. I appreciate the communication and feedback. Thank you for your time today. Have a good day. More

by Ashlee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Secord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Chester
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 09, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your kind words, Ashlee! I'm thrilled to hear that you appreciated the communication and service at Betten Cadillac. Your feedback means a lot to us, and we’re here to assist you anytime. We look forward to seeing you again soon. Have a great day! Sincerely, Rob Morris | Service Director

June 06, 2025

Jon was very knowledgeable in explaining and going over the options. He checked with the finance gentleman to find out about my current extended warranty. More

by SUEVOOR
Recommend Dealer
Yes
Employees Worked With
Jon Kammeraad
Report | Print
Jun 06, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your kind words! We're glad to hear that Jon provided you with knowledgeable service and took the time to check on your extended warranty. At Betten Cadillac, we strive to ensure our customers have all the information they need. We hope to assist you again in the future! Sincerely, Rob Morris | Service Director

June 06, 2025

Fast and efficient service. Great service and attention while trying to make a buying decision. Great job all around. More

by jkwi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Stewart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jonivan Murdock
Report | Print
Jun 06, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you so much for your wonderful review! We're thrilled to hear that you experienced fast and efficient service at Betten Cadillac. Providing great service and support during the buying process is our top priority. We appreciate your kind words and hope to see you again soon! Sincerely, Rob Morris | Service Director

June 04, 2025

Efficient and thorough. Friendly service. Always helpful when I bring in my Cadillac and have all my information on my car. More

by lancenmo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Report | Print
Jun 04, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your kind words, Lance! We're thrilled to hear that you found our service at Betten Cadillac to be efficient, thorough, and friendly. It’s our priority to provide helpful assistance with your Cadillac. We look forward to serving you again next time! Sincerely, Rob Morris | Service Director

June 04, 2025

Friendly fast service. Waiting room was clean an nice. Overall a pleasant experience. Thank you More

by EDWARDWICKLAND
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Report | Print
Jun 04, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review, Edward! We’re thrilled to hear that you had a friendly and fast service experience at Betten Cadillac, and that you found our waiting room clean and nice. Your satisfaction is our priority, and we look forward to welcoming you back for your next visit! Sincerely, Rob Morris | Service Director

1
2
3
...
10