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Betten Chevrolet GMC Buick of Muskegon

Muskegon, MI

4.3
194 Reviews
At Betten Chevrolet Buick GMC Cadillac, we warmly invite you to visit our dealership in Muskegon, where our community-driven spirit truly shines. Here, our team collaborates seamlessly to ensure that every visitor from Grand Rapids to Holland, MI, experiences exceptional service and support. We pride ourselves on our wide array of automotive resources, and we're dedicated to going the extra mile for each of you. Whether you're in the market for a new car, exploring financing options, or seeking a dependable service center, our collective goal is to meet your needs with expertise and care. As we often say, “Together, we drive success.” Let’s embark on this journey together, sharing in the excitement and commitment that unite us all at Betten Chevrolet Buick GMC. Your satisfaction and trust are what fuel our passion, and we look forward to welcoming you into our ever-growing family.
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2474 S. Henry St

Muskegon, MI

49441

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Showing 194 reviews

August 03, 2025

Took care of my need for an oil change on a Saturday so that I could do I could sell my car 🚗 on Monday. 👋 More

by Rctoppen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Secord
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for the review. We aim to provide a 5 star experience every time. Please let me know how we can accomplish that next time! slandreth@bettenautogroup.com

August 01, 2025

Great place to go to buy a car! They are friendly, helpful, fair and knowledagble. More

by RachelC
Recommend Dealer
Yes
Employees Worked With
Stephen Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your kind words, Rachel! We appreciate your feedback and are glad to hear you had a positive experience at Betten Cadillac. Our team strives to provide friendly and knowledgeable service, and we look forward to assisting you again in the future! Sincerely, Pete Adkins | padkins@bettengm.com

August 01, 2025

Stephen is a True Gentleman. His work ethic is outstanding. He does not disappoint. Stephen is Trustworthy and overall a True confidant. I know when I’m purchasing a vehicle from More

by Dianarivera777
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stephen Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for the kind words and 5 stars. Stephen does a wonderful job for us. It's evident that he cares about his clients. I'm so glad he could assist.

August 01, 2025

Everyone was helpful. Stephan was great. He appreciated that I was inexperienced at buying a used vehicle. More

by attycmarcus
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Stephen Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your review! I'm glad to hear that you found everyone helpful and that Stephan provided you with great support during your experience at Betten Cadillac. We appreciate your feedback and hope to see you again for your next vehicle purchase! Sincerely, Pete Adkins | padkins@bettengm.com

August 01, 2025

The body shop does an excellent job of keeping you up to date and status of your repairs. The quality of work is exceptional. I highly recommend. More

by terryw396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Body Shop.
Aug 02, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your kind words! I am thrilled to hear that you had a great experience with our body shop and appreciated the communication and quality of work. Your recommendation means a lot to us at Betten Cadillac. We look forward to assisting you again in the future! Sincerely, Rob Morris | Service Director

July 31, 2025

From the previous experience just too much of bad communication and bad people taking my money More

by bbrown43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Jul 31, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for the review. I'm more than happy to discuss your experience. We have a staff full of wonderful people who do everything in their power to provide a 5 star experience. Please feel free to contact me at slandreth@bettenautogroup.com

July 31, 2025

Absolutely awesome service advisor Steve Barnes took extremely good care of my vehicle and services. More

by MDYKMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Morris
Jul 31, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you so much for the wonderful review. Steve is fantastic! Cheers

July 31, 2025

Greg a service manager does a very professional job. Your mechanics are top-notch. Your labor rate is way way too high. More

by Brother2mjb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Housley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zakk Danz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pete Adkins best in the state
Jul 31, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your review and 5 stars. Greg does a wonderful job for his clients. We want to be competitive with the market and provide a great experience for our clients.

July 31, 2025

Stephen Douglas at Betten Chevrolet is hands down the greatest! He makes the whole car-buying process quick, easy, and stress-free. He is super friendly and helpful— 5 stars isn’t enough. If you’re shopp More

by Megan Beattie
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Housley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephen Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you so much, Megan! I truly appreciate your kind words about your experience with Stephen at Betten Cadillac. It’s wonderful to hear that he made the car-buying process quick and stress-free for you. We look forward to welcoming you back for your next visit! Sincerely, Pete Adkins | padkins@bettengm.com

July 31, 2025

Stephen Douglas was easy to work with, not pushy, knowledgeable and overall I was given a fair deal. More

by Mbd97
Recommend Dealer
Yes
Employees Worked With
Stephen Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2025 -

Betten Chevrolet GMC Buick of Muskegon responded

Thank you for your wonderful review! I am thrilled to hear that you found our staff knowledgeable and experienced a hassle-free transaction at Betten Cadillac. We strive to provide fair deals and excellent service. Our team looks forward to assisting you again in the future! Sincerely, Pete Adkins | padkins@bettengm.com

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