Betten Baker Ford of Coopersville

They did a very good job for our new truck. Still waiting on some follow up items but overall I’m satisfied. Hope they follow up soon on some follow up items but overall I’m satisfied. Hope they follow up soon More

Always friendly and fast .do a great job and quickly done when suppose to be.will keep bringing my vehicles back.was with them at Kent city and will stick with them when suppose to be.will keep bringing my vehicles back.was with them at Kent city and will stick with them More

We understand that there are circumstances beyond your control but we would have liked more choices, such as colors, options, etc. Dealership staff were eager to meet your needs. control but we would have liked more choices, such as colors, options, etc. Dealership staff were eager to meet your needs. More

Awesome fast and always kind!!! I use my Ford points and they always can get me in when it works best for me, nice waiting room as well. they always can get me in when it works best for me, nice waiting room as well. More

Service experience just was ok. Vehicle was towed in with a hard to find electrical issue. It’s an older vehicle with high mileage, understand it probably wasn’t too priority... Not faulting service having a a hard to find electrical issue. It’s an older vehicle with high mileage, understand it probably wasn’t too priority... Not faulting service having a difficult problem, wish I was filled in with the progress of my vehicle while it was in, even if there wasn’t anything to really be updating on. I never got updated or knew what was going on unless I called and initiated conversation. More

Quick oil change while I waited,Also ordered heat gaurs Quick oil change while I waited, Also ordered heat gaurs that had dropped down under the truck and plan to repair under warranty . Great customer se Quick oil change while I waited, Also ordered heat gaurs that had dropped down under the truck and plan to repair under warranty . Great customer service More

Customer service was excellent they always go the extra mile to assist. I’m truly happy with my service at this location.They listen and . mile to assist. I’m truly happy with my service at this location.They listen and . More

Great customer service. Was able to get same week appointment. Better than other Ford dealership nearby. Appreciated that they have Saturday hours. Planning to return. appointment. Better than other Ford dealership nearby. Appreciated that they have Saturday hours. Planning to return. More