Betten Baker Ford of Coopersville
Coopersville, MI
Filter Reviews by Keyword
By Type
181 Reviews of Betten Baker Ford of Coopersville
They did a great job with my 2015 Ford Escape. It had several problems that needed to be fixed with one being the transmission. They got me a decent price and the work was quick and done when promised. T several problems that needed to be fixed with one being the transmission. They got me a decent price and the work was quick and done when promised. This is my now and forever go to place when it comes to my vehicle. More
They’re great, they don’t try to sell you ocean front property in Kentucky. I’m very pleased to have found a close service center with fabulous staff! property in Kentucky. I’m very pleased to have found a close service center with fabulous staff! More
Terry service manager was very nice. However my 2019 Ford Flex is still making a noise in the front end. I reached out to Brenda in regards to bringing it back. Just waiting to hear back. Thank you Flex is still making a noise in the front end. I reached out to Brenda in regards to bringing it back. Just waiting to hear back. Thank you More
Always a pleasant experience with these folks. They go above and beyond, great communication on updating the situation. I will continue with them for a long . above and beyond, great communication on updating the situation. I will continue with them for a long . More
Very helpful staff got me into a new truck. The Very helpful staff got me into a new truck. The salesman who I worked with got ahold of me almost every day to make sure I was satisfied and to make Very helpful staff got me into a new truck. The salesman who I worked with got ahold of me almost every day to make sure I was satisfied and to make sure I didn't need anything else. Overall good experience and I would shop there again. More
Clean, very friendly place to take your car/ truck too. They do great work. Prices are reasonable, comparable to any other place. Very clean reception area to wait while they work on your vehicle too. They do great work. Prices are reasonable, comparable to any other place. Very clean reception area to wait while they work on your vehicle More
Took a day longer to perform scheduled recall work than I was told. Did not reconnect all cables when reinstalling the dash causing me to lose my SYNC and AC. This created an extra trip to the dealer on my t was told. Did not reconnect all cables when reinstalling the dash causing me to lose my SYNC and AC. This created an extra trip to the dealer on my time. Also, performed other work greater that $250 without receiving consent as specified in writing on drop off documentation. They offered nothing to compensate me for my extra trip to the dealer or for performing work without my consent. Not even a car wash. I usually let things go and I don't think I've ever given a bad review but this was a very frustrating experience and no one there seemed to care. More
I always receive excellent service here! I’m extremely impressed with the dealership as a whole, including the service department. My salesman, Presley, has gone above and beyond for me and my family. Tha impressed with the dealership as a whole, including the service department. My salesman, Presley, has gone above and beyond for me and my family. Thank you! More
The service dept here is top notch! Terry is the best! He always gets me the best deal that he can and makes sure that my vehicles are fixed well or makes it right if something is wrong. Highly recommend the always gets me the best deal that he can and makes sure that my vehicles are fixed well or makes it right if something is wrong. Highly recommend them. More
Super friendly and quick, I had a simple fix that needed to get done and they were understanding and gave me quality service even though it took 10 minutes. to get done and they were understanding and gave me quality service even though it took 10 minutes. More