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Betten Baker Ford of Coopersville

Coopersville, MI

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rated
181 Reviews

940 O'Malley Dr

Coopersville, MI

49404

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181 Reviews of Betten Baker Ford of Coopersville

July 21, 2021

They did a great job with my 2015 Ford Escape. It had several problems that needed to be fixed with one being the transmission. They got me a decent price and the work was quick and done when promised. T More

by Kcmamabear3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elaine Marie
July 20, 2021

They’re great, they don’t try to sell you ocean front property in Kentucky. I’m very pleased to have found a close service center with fabulous staff! More

by trixiesprite3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elaine Marie
July 16, 2021

Terry service manager was very nice. However my 2019 Ford Flex is still making a noise in the front end. I reached out to Brenda in regards to bringing it back. Just waiting to hear back. Thank you More

by Denise LaBrenz
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Terry , Elaine Marie
Jul 16, 2021 -

Denise LaBrenz responded

VERIFIED CUSTOMER Terry the service manager was very nice. However my 2019 Ford Flex is still making a noise in the front end. I reached out to Brenda in regards to bringing it back. Just waiting to hear back from her. Thank you

July 16, 2021

Always a pleasant experience with these folks. They go above and beyond, great communication on updating the situation. I will continue with them for a long . More

by trucker.pw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Elaine Marie
July 15, 2021

Very helpful staff got me into a new truck. The Very helpful staff got me into a new truck. The salesman who I worked with got ahold of me almost every day to make sure I was satisfied and to make More

by Bruceluke06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Cinder
July 13, 2021

Clean, very friendly place to take your car/ truck too. They do great work. Prices are reasonable, comparable to any other place. Very clean reception area to wait while they work on your vehicle More

by psgolombisky
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry
July 12, 2021

Took a day longer to perform scheduled recall work than I was told. Did not reconnect all cables when reinstalling the dash causing me to lose my SYNC and AC. This created an extra trip to the dealer on my t More

by Unsatisfied
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown, Elaine Marie
Jul 12, 2021 -

Betten Baker Ford of Coopersville responded

Please give me a call to assist you and I will take action on your behalf. 616-837-3935. Respectfully , Ford Service Manager, Matt.

July 10, 2021

I always receive excellent service here! I’m extremely impressed with the dealership as a whole, including the service department. My salesman, Presley, has gone above and beyond for me and my family. Tha More

by SMUSSER38
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry?
July 10, 2021

The service dept here is top notch! Terry is the best! He always gets me the best deal that he can and makes sure that my vehicles are fixed well or makes it right if something is wrong. Highly recommend the More

by Kjgroth
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Spetosky
July 09, 2021

Super friendly and quick, I had a simple fix that needed to get done and they were understanding and gave me quality service even though it took 10 minutes. More

by K
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry, Elaine Marie
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