Betten Baker Chevrolet Buick of Coopersville

They're liars they tell you one thing and totally do another just all around not very professional they put a transmission in my truck one of the plugins on top of the transfer case was screwed up by th another just all around not very professional they put a transmission in my truck one of the plugins on top of the transfer case was screwed up by them never knew it until I had another certified mechanic look at it and found the issue then I immediately took it back to Betten Baker in coopersville they replace the plug but didn't replace the part that it was plugged into knowing that it was faulting it out it's electrical part it's going to make the part go bad that the plug was plugged into was told that they would reimburse me to have the switch put in on top of the transfer case and everything else I paid to get done due to them not plugging the plug in properly went there for other times to get paid got the runaround and then today driving back and forth from Whitehall to coopersville they finally told me they weren't going to pay me crooks they are very good crooks and they do that to pretty much a lot of people I'm assuming they're certified transmission technician told me and his boss that the plug-in was not the issue and neither was the switch that it was plugged into kind of ironic how I went to a transmission specialist and he told me well if they didn't replace the switch that's where I would start and that's what I would say is wrong with it including the plug-in that they replaced already so I called the dealership the dealership said all they replaced was the pigtail for the plug-in not to switch they told me to go ahead and get it fixed and they would reimburse me because they couldn't just keep throwing money at it to figure out what it was I did all that put the switch in truck was fixed now they won't reimburse me for the $634 that they owe me and $0.38 I will never ever recommend this place to anybody friend family anybody that would even ask me they are crooks they don't stand behind their work they come up with excuses why it's all your fault not theirs not very professional in any way shape or form in the beginning they were to get me to go away and in the end they were nice and just pretty much told me sorry but my boss told me we're not paying for it okay let me talk to your boss oh I don't know where he's at he's not even in this building it's all a joke it's all a spin artist thing I'm pretty sure I'm not alone in all this big big joke I did however find the owners name address and phone number which I will be stopping over at his house to have a long discussion with him and spring lake they're in for a big surprise thinking I'm just going to roll over and die and give up on my money that is owed to me for something that they ruined not me or anybody else More

I finally got my car back after 4 months dealing with lifter rod issues, I was told I'm getting a new engine, and after I pick it up, there is no new engine. There was some women's lip stick left in my c lifter rod issues, I was told I'm getting a new engine, and after I pick it up, there is no new engine. There was some women's lip stick left in my cup holder, I went and got groceries and there's a Hyundai part in the bed of my truck, I thought it went to my truck originally, so in the process of looking I found they ripped a plastic cover off the bottom of my truck, and the bolt that holds it in is missing. The ticking noise is still there. From the original repair as well. More

My vehicle was not even fixed and things were not put back on properly My vehicle is not fixed and things were not put back on properly so now I need it fixed back on properly My vehicle is not fixed and things were not put back on properly so now I need it fixed More

It was alright, I didn't have any problem with anything. They could drop the price on their oil changes 😁 They could drop the price on their oil changes 😁 More

Second purchase here. Always professional. Super helpful. Taylor was very nice and helpful. The entire staff treated us like friends. It was not high pressure at all. Always professional. Super helpful. Taylor was very nice and helpful. The entire staff treated us like friends. It was not high pressure at all. More

Great they help me get the plan I needed for my work truck Very well done truck Very well done More

They were very pleasant and cooperative. I would go back. We bought our cars there in the sales people are wonderful I would go back. We bought our cars there in the sales people are wonderful More

We came in to buy a car with my Granddaughter and Brenden helped us look for a car she could afford to lease. Then I ended up buying a new car as the new 22 Envision I bought last August was totaled Brenden helped us look for a car she could afford to lease. Then I ended up buying a new car as the new 22 Envision I bought last August was totaled by a tree that fell on us while driving in Indiana. More

The initial experience was fine. If things had gone remotely as they should have after I left the lot my rating would be different. However at this point it has been 40 days plus and If things had gone remotely as they should have after I left the lot my rating would be different. However at this point it has been 40 days plus and I dont have my registration or plates yet, and Im being told I should go to SOS and pay more money for a lost plate. Supposedly my registration and plate number are being sent to me to smooth that along (not that they are here on the day I told them I had free to go SOS...which makes me wonder why they have the registration when one would think that would have been mailed with the plate that supposedly went out within a couple days or so of the purchase. For that reason I can not truly recommend them. More

Convenient, helpful people, solved the problem but I think Chevy should cover this under warranty think Chevy should cover this under warranty More