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Betten Baker Chevrolet Buick of Coopersville
Coopersville, MI
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478 Reviews of Betten Baker Chevrolet Buick of Coopersville
Worked with John V. He helped me through getting in parts and setting up an appointment. Picked me up and dropped me off during repairs. Good job! He helped me through getting in parts and setting up an appointment. Picked me up and dropped me off during repairs. Good job! More
Nothing specific. They were pleasant and efficient. They did check with me on an issue and work was done in the timeframe expected. They were pleasant and efficient. They did check with me on an issue and work was done in the timeframe expected. More
Dealership was very clean , Jon my sales professional, is the best. He alway went out of his way and made sure I was kept up to date with sales process. Finance manager went out of his way. He closed me on m the best. He alway went out of his way and made sure I was kept up to date with sales process. Finance manager went out of his way. He closed me on my schedule. (0nly gave him 3 he notice) Recommend this dealership highly. 8th auto purchase from them. More
Everything went great from battery test through installation of battery however the price seemed quite high so they helped mr redeem some unused GM points to make it more palatable. installation of battery however the price seemed quite high so they helped mr redeem some unused GM points to make it more palatable. More
1st call was told could not even plug in to my vehicle to tell me if the emissions check engine light was serious and had to wait four days to plug in and then no guarantee. Took to another dealer as I was p tell me if the emissions check engine light was serious and had to wait four days to plug in and then no guarantee. Took to another dealer as I was passing it..they plugged in and told me it was likely a nox sensor. When I called back to get it into Betten Baker coopersville the young lady was very helpful and said she could work it in and would let me know how serious it was. I had to call to see if it was done the gentleman told me that it was in fact done. I asked them to leave the keys inside and lock the truck so I could pick it up after they closed he said that would not be a problem, however when I got there to pick it up my key fob was nowhere in the vehicle so I had to come back on Saturday to pick it up. Biggest improvement I can suggest is Brett communication and do what you say you’re going to do. More