Betten Baker Chevrolet Buick of Coopersville

We love our new Dodge Ram! ! Preston was great to work with. A very good experience. ! Preston was great to work with. A very good experience. More

The people are awesome there they make you feel like you’re part of the family and they keep you updated if there’s any problems going on with chips or of parts delay you’re part of the family and they keep you updated if there’s any problems going on with chips or of parts delay More

The staff at Betten Baker responded very quickly to my interest in a vehicle. Communication was excellent, videos of the vehicle were sent to me, as well as texts and phone calls. The Finance department interest in a vehicle. Communication was excellent, videos of the vehicle were sent to me, as well as texts and phone calls. The Finance department was very easy to work with also, terms were clearly explained. To top off the sale my salesman delivered my vehicle to me! Very happy with my overall experience with Betten Baker used vehicles 😊 More

I had my oil coolant line replaced and it went out the day I received my truck back. I was stranded for work and needed to call in because my vehicle was not holding oil. I was told I was going to receive day I received my truck back. I was stranded for work and needed to call in because my vehicle was not holding oil. I was told I was going to receive a call that day because it was being towed to the dealership and never heard back from them until the following Tuesday. Picked up my truck on that Tuesday because it was finished and had a oil level low sensor come on 20mins later. They had forgotten to put oil in my vehicle but I assumed it was the same thing so I had it towed a 3rd time only to find out there was no oil. They kept it over the weekend to ensure it was just that and when I received my truck back on monday, there was dog hair everywhere, trash left inside my vehicle, and no gas in it so I assume they had someone drive it over the weekend and didn’t do anything to it once they brought it back Monday for me to pick up. Worst experience I have ever had at a dealership and will never visit them again because of it. My father and I have purchased our last two trucks from them and that will never happen again because of the experience. More

Friendly and understanding of my needs and. Concerns as a vehicle owner. Helpful and polite Concerns as a vehicle owner. Helpful and polite More

From sales to finance to a great product, everything was easy and great. Thank you Betten Baker team. easy and great. Thank you Betten Baker team. More

Salesman Brenden Thiele was great to talk with and had a very good understanding of my needs. Conversations before the purchase of my new vehicle were very clear and understanding. very good understanding of my needs. Conversations before the purchase of my new vehicle were very clear and understanding. More

The process to set up a service call is way too long through a third-party. you need to be able to talk to somebody directly at the service desk. When someone gives you a phone number for a direct line through a third-party. you need to be able to talk to somebody directly at the service desk. When someone gives you a phone number for a direct line to their desk there needs to be somebody there to answer it. The cover of my battery compartment was left off in the backseat. More

I was highly impressed with the salesperson, Caleb Matt and his personal attention to my needs. As the face of Betten Baker, Caleb certainly represents the store and CJDR in a outstanding and competent man and his personal attention to my needs. As the face of Betten Baker, Caleb certainly represents the store and CJDR in a outstanding and competent manner. More

AJ was great! He worked with me and was in constant contact. I found my Acadia on line and drove it home in less then 24 hours! He worked with me and was in constant contact. I found my Acadia on line and drove it home in less then 24 hours! More