Bertera Subaru of West Springfield

Darrin was hands down the best dealer I talked to in the car hunting process. He goes above and beyond the call of duty and I couldn't have asked for anyone more helpful or genuine. He didn't try to force m car hunting process. He goes above and beyond the call of duty and I couldn't have asked for anyone more helpful or genuine. He didn't try to force me to buy a car he wanted to get rid of, and instead made sure the car was right for me. He was able to tell me more about the car than I or any other dealer knew thanks to his research. Darrin is thorough in his research, and especially in his customer service. I didn't feel like I was talking with a salesman; I felt like I was talking to a person. I highly recommend him to anyone who's looking for a car, whether it's a Subaru or any other make, as I know Darrin will find the right car. Thank you so much! He definitely deserves a raise for his hard work. More

I had a great experience at this place. The people were very friendly and not pushy. I got the car I wanted exactly the way that I wanted it and I love it! Routine services there are quick and efficient. I very friendly and not pushy. I got the car I wanted exactly the way that I wanted it and I love it! Routine services there are quick and efficient. I still visit with the salesman I bought the car from, he was an absolute pleasure to work with. I will continue to go here for all my future Subaru needs. I am a very happy, satisfied customer. More

I bought a car here 4 months ago. The purchasing experience was good, but there was absolutely no service afterward. I've sent 8 e-mails trying to get a fairly minor problem remedied and have recei experience was good, but there was absolutely no service afterward. I've sent 8 e-mails trying to get a fairly minor problem remedied and have received no real help, only rude responses. Would not shop here again. More