Bertera Subaru of West Springfield

657 Riverdale Street

West Springfield, MA 01089

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

GREAT EXPERIENCE, from sales to Finance, to meeting Service and ultimately delivery! Especially Keith Goldsmith - Great person and very honest!

Everybody was very nice and informative and took as much time as you needed.. Jonathan and Conor we’re very helpful

Sales person only there for a month. I felt like I needed for info. Disappointed not given free maintenance had to pay $1500.00.

Friendly and relaxed atmosphere. Sales rep was very knowledgeable about the car and amenable to our requests. Overall, a surprisingly enjoyable experience.

Good, friendly and comprehensive service. The purchase process could be streamlined and made easier for the buyer by having one person on staff whose sole responsibility is to schedule and coordinate the various services through it (e.g., sales person, service person, finance person, delivery specialist), as keeping track of them and/or changes to them can be a bit confusing.

good Dealership, good sales team and there are many cars to choose from, no complain