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Bertera Subaru of West Springfield

West Springfield, MA

4.4
403 Reviews

657 Riverdale Street

West Springfield, MA

01089

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Showing 403 reviews

September 22, 2011

I recently purchased a Subaru Outback at Bertera. I live in New York State, but was looking for a very specific combination of features which they happened to have in stock. It was an absolute pleasure wor More

by subaru753
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nuno Marques, Tom, Tom Quesnel
August 17, 2011

I hate shopping for a new car - so many variables and so difficult to get consistent and reliable information. A friend recommended www.TrueCar.com which provided me with 3 dealerships and the price they o More

by tjryansr
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsey Carson, Rich Santoni, Rich Santoni
August 15, 2011

I went in for a new car on the Costco Auto program. There were a number of different vehicles I was considering. The information I recieved was good & propmpt and aided me in my decision. I actually purchase More

by yourregistrationisapain
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johm McGahan, John McGahan
August 10, 2011

Nuno Marques, the sales consultant, was extremely helpful - We want you to know that he represents your company well. In our opinion, good sales people are the face of a retail business. His welcoming, frie More

by kstepanian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nuno Marques, Tom, Tom Quesnel
July 25, 2011

I just bought a new Subaru Outback and was very pleased with the entire process. I first went into Berterra in March and I gave Bill my contact information. He did call periodically, but he was not pushy More

by Holly Banak
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Montineri , Tom Quesnel
July 21, 2011

Rich and Bertera were a pleasure to work with. I found the car I wanted and Rich contacted me very promptly. I decided on the optons I wanted and he provided me with a price that could not be beat. I ha More

by jsolini
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Santoni, Rich Santoni
July 08, 2011

Wow. my wife and I took delivery on a Tribeca and Legacy Limited on 7/7/11. We loved our experience from top to bottom. We felt very comfortable with Darren Diaz, and the entire dealership made us feel f More

by bodytailor
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Darrin Diaz
July 07, 2011

I went to Bertera to look at new Subaru's because of a postcard I received about trading in a used Subaru and what was offered. I couldnt have had a better experience with this dealership. Rob Camar More

by Jamie Wainright
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Curtis B. Miller, Rob Camarata, Thomas Jl Quesnel, Tom Quesnel
July 05, 2011

Working with Gilbert Roy was a great experience at Bertera. He did an outstanding job of describing all of the features and available options for the Outback, and he really focused on ensuring that w More

by RRL123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Roy, Gil Roy
June 25, 2011

Bill was the best car sales man around. Tom was very Bill was the best car sales man around. Tom was very straight forward with the numbers and the warranties etc... GO TO THIS DEALER! More

by pacojertel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill and Tom, Tom Quesnel
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