Bertera Subaru of West Springfield

Like many folks, I generally don't look forward to the car buying experience. It was a little easier this time around because I wasn't trading in a vehicle. I was looking for a used Suburu wagon. Andrea w car buying experience. It was a little easier this time around because I wasn't trading in a vehicle. I was looking for a used Suburu wagon. Andrea was low key and friendly as she showed me what they had on the lot. I saw the vehicle thast met my expectations and Andrea helped me get it at the price I was comfortable with. Yhe processx was comfortable from beginning to end, and i was impressed with the follow-up contacts. I would definitely recommend Bertera Subura and Andrea McCorkindale. More

The reason why I have given the rating I have is because of my experience with Andrea McCorkindale. This was my first experience purchasing a car myself and Andrea made it as painless and pleasant as possib of my experience with Andrea McCorkindale. This was my first experience purchasing a car myself and Andrea made it as painless and pleasant as possible. Andrea was very approachable and friendly and made me feel comfortable when looking and test driving cars. She was able to answer any questions that I may have had, gave suggestions and had a smile the entire time I was working with her. If all of your employees are as great as Andrea I will gladly do all of my car business with Bertera Subaru of West Springfield. A big part of the reason as to why I purchased my car with Bertera Subaru is not only because of the car (which I LOVE) but because Andrea was so great to work with. I feel that that is very important because if I did not enjoy my experience with the employees I could have just as easily gone to another Subaru dealership in the area. More

I had such a great experience last month when I bought my Forester I went back this month and bought my wife one. Bill was great during both sales and he has followed up with me to make sure everyrhing is fi Forester I went back this month and bought my wife one. Bill was great during both sales and he has followed up with me to make sure everyrhing is fine. More

He did a good job in looking for a car with my criteria and at a reasonable price. In Bertera Subaru work honest people and have good service. and at a reasonable price. In Bertera Subaru work honest people and have good service. More

Went to many dealers, Bertera Subaru's employees were the most personable and helpful we found. would definitely recommend giving them a shot at your business.We were impressed. most personable and helpful we found. would definitely recommend giving them a shot at your business.We were impressed. More

Jeff contacted me after my truecar certificate. Jeff was upfront about all of my needs and my trade in. Honestly, I did not expect to go things as smoothly as it did with me trading my 2012 MY vehicle for a upfront about all of my needs and my trade in. Honestly, I did not expect to go things as smoothly as it did with me trading my 2012 MY vehicle for a 2013 car. Jeff and I agreed on a price and he took care of everything else from that point on. The pricing could be a little better on the finance end of things but I am not complaining at all. Jeff was a pleasure to deal with and I was happy to go out of my state to make this purchase. Oh and did I mention that they registered my car and drove it to my house 100 miles away? Overall, a pretty good experience. Thank you. More

We had a great experience with Bill Johnson when searching for a used car. Bill was very helpful and we came away with a great Subaru. searching for a used car. Bill was very helpful and we came away with a great Subaru. More

Bill Johnson was very helpfull in my purchase of a 2009 Forester. He was not pushy and when the vehicle I saw on the internet could not be found on the lot he did not try to sell me something else but went Forester. He was not pushy and when the vehicle I saw on the internet could not be found on the lot he did not try to sell me something else but went on a hunt to find my first choice. Thanks to Bill I drove the one I wanted home. More

I had done quite a bit of research on Subarus and knew that I wanted to replace my 2007 Legacy with an Outback. I thought I could only afford a 2010 or 2011. Josh was able to show me 2 used 2013s that I that I wanted to replace my 2007 Legacy with an Outback. I thought I could only afford a 2010 or 2011. Josh was able to show me 2 used 2013s that I was able to afford. We were able to work out a pricing arrangement that met all my criteria...and more! More

I had been dealing with Andrea since August on getting a 2013 xv crosstrek. She kept me in the loop as to when it would be coming in. She was great at trying to get me the best trade in on my 2007 outback s 2013 xv crosstrek. She kept me in the loop as to when it would be coming in. She was great at trying to get me the best trade in on my 2007 outback sedan. When the car was ready to pick up she took time to explain all the features of the car and the book for the car. She called later to see how I was enjoying my new car. She was a great persomn to deal with and I would recommend her to any one I know that want's to buy a Subaru. More