Bertera Subaru of West Springfield

No stress Keith did a really great job helping me find the vehicle that fit my budget and had all the options i was looking for. He was extremely knowledgeable Keith did a really great job helping me find the vehicle that fit my budget and had all the options i was looking for. He was extremely knowledgeable about the vehicle and never put any pressure on me to make a fast decision. Overall it was a very pleasant experience. Thanks Keith! More

Awesome!! Holly is amazing! Super knowledgable of everything Subaru and went far beyond the extra mile to make sure I was completely satisfied. I'm completely s Holly is amazing! Super knowledgable of everything Subaru and went far beyond the extra mile to make sure I was completely satisfied. I'm completely satisfied! More

Great experience. Keith Goldsmith made our shopping experience for a new Forester painless. He always took plenty of time answering all our questions. Very pleased with Keith Goldsmith made our shopping experience for a new Forester painless. He always took plenty of time answering all our questions. Very pleased with our purchase and Bertera Subaru in general. More

Long distance deal My wife and I were looking for a specific Subaru and the closest one to us was an hour and a half away in West Springfield mass. at Bertera Subaru Wes My wife and I were looking for a specific Subaru and the closest one to us was an hour and a half away in West Springfield mass. at Bertera Subaru West Springfield. I contacted them through their website and Holly got back to me right away. I have a very busy scheduled and was in and out away from my computer she was awesome to work with!!! We had a deal in place by the end of the day. No pressure to drive there for the bait and switch, no "I need to talk to my boss" just straight forward very professional work. Once we had the deal in place we traveled to the dealership. Once there we met with Keith to go over the car and make sure it was the one my wife truly wanted. Keith was very knowledgeable and took his time to make sure we understood the features of our new Outback. The final member of the team we met was Dominic, he handled the back half of the deal in a way that was comfortable, there was no you need this or for just a little bit more we can give you this. No he listened to what we were going to use the car for and made a few some recommendations that Subaru could provide us. We did add a few dealer installed options so could not take the car that day. As I said we live 1 1/2 hours away. Keith got up early and brought the car to us. Great place to work with. More

Worked with Gilbert Roy in purchasing my 2011 Outback And I couldn't be happier with the overall experience! Even while I was already sold on Subaru as a brand, this recent being my 3rd, this was my first And I couldn't be happier with the overall experience! Even while I was already sold on Subaru as a brand, this recent being my 3rd, this was my first time working with Bertera Subaru for sales and with Gil as my Salesperson. Gil was incredibly helpful in getting me better acquainted with a particular car I was interested in after seeing it listed online. He was incredibly friendly, knowlegeable, and patient throughout. He managed expectations well with me, regarding points of potential negotiation, and was excellent in not only facilitating closing the sale but also his direct follow up with me. My sincere thanks to Gil and the entire team at Bertera! More

exellect buying experince. Thank you. My experience with Bertera Subaru was wonderful. No hassles, or surprises. My salesman Keith Goldsmith was a pleasure to work with. He walked me throu My experience with Bertera Subaru was wonderful. No hassles, or surprises. My salesman Keith Goldsmith was a pleasure to work with. He walked me through the process, answered all my questions and soothed all my concerns. It was a pressure free environment the whole time. I also had the pleasure of working with Tom Quesnel in the finance department. He explained everything and made the whole financing process seamless. From my experience I highly recommend Keith and Tom if you are looking for a vehicle. Both are professional and knowledgeable. the best buying experience you can have. More

The sales person was not pushY This was a great experience since most places put so much pressure on you to make a decision on the spot. As a female I would recommend other people This was a great experience since most places put so much pressure on you to make a decision on the spot. As a female I would recommend other people to see Gil Roy when buying a Subaru. More

Worked with great salesman Keith was a professional salesperson who was well informed about the vehicle. If he did not know an answer, he took the time to get the correct answe Keith was a professional salesperson who was well informed about the vehicle. If he did not know an answer, he took the time to get the correct answer. Keith was reliable with appointments and made my daughter's first buying experience painless (except for her wallet)! I would highly recommend Keith Goldsmith More

Fabulous experience Andrew L. was a terrific salesperson--very efficiently helped us find the vehicle we needed. Took care of all of the details--smooth transaction. All Andrew L. was a terrific salesperson--very efficiently helped us find the vehicle we needed. Took care of all of the details--smooth transaction. All the way around. More

A very statisfying buying experience My wife and I recently purchased a 2017 Outback from Bertera Subaru. Our experience was terrific. Keith Goldsmith, our sales consultant, was very i My wife and I recently purchased a 2017 Outback from Bertera Subaru. Our experience was terrific. Keith Goldsmith, our sales consultant, was very informative and professional. Keith's sales manager, Dan Leary, shared the same qualities and offered us a very competitive price. A professional and knowledgeable staff and competitive pricing made our buying decision very easy ! More